Melinda A.Verified
Hoping the best. Not sure how to tell. Need more direction & information.
Purchased item
Lumara Pad
"It is too early to notice any difference. I’m actually wondering how/when w..."
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Lou Ann A.Verified
Did not receive free serum with my mask! A little dissapointed!
Purchased item
GHK-Cu Copper Peptide Serum – 30 mL
".cant review it cause I never received with my mask. Still waiting for it..."
Maureen L.Verified
Thank you!
Purchased item
VISO Red Light Therapy Mask | FDA 510(k) Cleared
"Our second light mask. We love it!"
Joana O.Verified
There are no instructions sent with the device to be able to trouble shoot. There are multiple settings which are not explained
Purchased item
Illuminate Red V2 – Red Light Therapy Panel
"The connection of the cord to the panel is loose and constantly needs to be..."
Tom A.Verified
Fast shipping.
Purchased item
Lumara Treatment Goggles – Light Therapy Eye Protection
"The description led me to believe these let at least some vision thru., "ex..."
Whitley L.Verified
I tried to cancel this order after it hadn't shipped after two weeks with no notice of a delay from you. You said you would cancel the order and refund me. But you didn't, you sent it and ghosted me.
Purchased item
Lumara Pad
"I tried to cancel this order because it hadn't shipped after two weeks with..."
Valerie G.Verified
Shop for the product was great, but trying to get the product was a different story
Purchased item
Lumara Pad
"Contact your customer when the product is out of stock and on back order. S..."
Sandra I.Verified
Very easy and arrived quickly..
Purchased item
VISO Red Light Therapy Mask | FDA 510(k) Cleared
"Love how easy it is to use and navigate… I am finding I am utilizing it mor..."
Christine B.Verified
Website is easy to use, big thing for me were the reviews.
Purchased item
VISO Red Light Therapy Mask | FDA 510(k) Cleared
"Love that it's made in U.S., and it's a great product. I've seen it used in..."
Penny G.Verified
It was fine- no issues
Purchased item
VISO Red Light Therapy Mask | FDA 510(k) Cleared
"The fit and the ability to see better while using it needs improvement. The..."
Michael H.Verified
Perfect
Purchased item
Illuminate Red V2 – Red Light Therapy Panel
"Amazing"
Rita G.Verified
We love our Lumara Red Light Panel at our Spa. Best in the industry
Purchased item
Lumara Treatment Goggles – Light Therapy Eye Protection
"Love these goggles. So far the best I've used for eye protection when using..."
Emily T.Verified
Perfection
Purchased item
Lumara VISO Power Controller
"Love my mask!"
Monica M.Verified
Fast response time
Purchased item
Lumara VISO Power Controller
"Shipped in a timely manner"
Victor N.Verified
Fast and easy
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Awesome purchase
Results seen almost instantly."
Nancy K. D.Verified
Easy to order, shipped quickly, packaged professionally and presented beautifully
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"It came beautifully packaged and easy to follow with the video.provided. ta..."
Cathleen C.Verified
I was pleased with the timeliness of the delivery and the packaging.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"I love this mask accept for 3 minor things. The 1st is that there are no sm..."
Marie-christine V.Verified
Good
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Very good !!!!"
Susan F.Verified
Very helpful customer service when I had a question about the Products.
Purchased item
Lumara Pad
"I’m just getting used to using both products. I love the small pad. It’s ve..."
Karen B.Verified
My shopping experience was not complicated once I figured out which red light mask I wanted to purchase. The Lumara was a standout mask to me. The purchasing process went smooth and easy. There were no difficulties.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"I was not sure what product to choose in the beginning, but after much cons..."
Rosemarie D.Verified
So pleased I have recommended Lumara to my friends.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"As a 76 year old customer, I had a difficult time understanding how to powe..."
April T.Verified
Shipped quickly and good followup.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"So far, so good. I've only had it a few days, but everything is working an..."
Rebekah H.Verified
Perfect
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Wish you had one for neck and chest to"
Alena C.Verified
No customer support responses for 2 weeks
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Battery died after 40 days. Customer service complete failure to answer em..."
Cindy D.Verified
False advertising.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"This product is not on the FDA’s approved devices list. It is not cleared w..."
Jen V.Verified
Normal experience and fast shipping
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"It doesn’t fully cover the face. Not sure if I’ve had it long enough to say..."
Cheryl T.Verified
Very Responsive CS. Helped me with my order
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Best mask on the market. Makes a huge difference"
Maria W.Verified
Excellence customer service and after care. Also, great that their products are FDA approved and therefore FSA eligible.
Purchased item
Lumara Pad
"Very versatile item, use it on chest and abs."
Debora R.Verified
Top notch service
Purchased item
Lumara VISO Power Controller
"Fast and reliable service!!"
Sherill M.Verified
It came quickly after ordering. Easy to assemble.
Purchased item
Illuminate Green
"I have used for 2 weeks and already see skin improvement including less red..."
Heidi N.Verified
Sad the charging block doesn't work. I can use a phone one but want to use the same rated block so I know its right for the controller. What block can I use since the one sent is defective?
Purchased item
Lumara VISO Power Controller
"The charging BLOCK (black box part that plugs into wall to charge the batte..."
Arden H.Verified
I didn’t see any response to my question I submitted over a week ago.
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"I like that this has even coverage and I’m pleased with how I look and feel..."
Lillian H. L.Verified
Quick and easy.
Purchased item
Lumara Pad
"I broke my left arm/wrist and required major surgery. The incision is 4" l..."
Susan B.Verified
Easy and fast delivery.
Purchased item
Illuminate V2
"I've been getting red light treatments at a med spa with great results but..."
Sandra S.Verified
Fast shipping
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"I love my mask ❤️"
Maribeth H.Verified
Got it within a week
Purchased item
Lumara Pad
"Helps bruising like magic"
Sarah S.Verified
Shipping was very fast, and contact with the company about an out of stock item was very fast.
Purchased item
Lumara Pad
"Bauer the small pad was out of stock, you sent me a larger one at no extra..."
Carter R.Verified
Great product but delivery was annoying because of FedEx.
Purchased item
Lumara Pad
"Your products are fine so far but it’s a SERIOUS DRAG that you use FedEx…...."
Linda P.Verified
Good
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Too soon to evaluate"
Sue R.Verified
It feels like it is doing something
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"The mask works well the only thing it does not fit my face well. I have to..."
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