Michele P.Verified
Customer service is very good.
Purchased item
FlyHugz® Travel Neck Pillow
"This item is very comfortable and supportive..."
FlyHugz® store reviewsSee product reviews
Anamaria B.Verified
I really hate it. Too big and uncomfortable and terrible customer service.
Purchased item
Shipping Protection
"The hugz neck was way to big, my neck is not..."
Melinda M.Verified
I did not receive the travel book
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"I never received the book! Why??"
Carol H.Verified
Squeezes my neck too much. Can I return it?
Purchased item
The Original FlyHugz® Travel Pillow
"Too big to pack or travel with. Should be mor..."
Tracy S.Verified
The product is excellent, but shipping did take much longer than expected.
Purchased item
FlyHugz® Black Friday Gifting Bundle
"I love our Flyhugs and cannot wait to test th..."
Mark C.Verified
I need refund
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"I need refund"
Adriana D.Verified
No
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"It's not that comfortable"
Martin A.Verified
All the process of delivery a nightmare
Purchased item
The Original FlyHugz® Travel Pillow
"The two pillows are great!!! The book never a..."
Amber G.Verified
Terrible customer service & shoddy product.
Purchased item
FlyHugz® First Class Premium Bundle
"I have emailed repeatedly about a return. My..."
Kathryn M.Verified
AMAZING!!
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"My husband and I had a 6 hrs flight from Toro..."
Karyn S.Verified
Continue providing regular email updates about the progress of orders submitted.
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"Reviews persuaded my purchases!
My own trip..."
Robert S.Verified
I sent an email to customer service two weeks ago and never had a reply
Purchased item
FlyHugz® Holiday Gifting Bundle
"The Velcro has come off the strap portion
Te..."
Donald F.Verified
No
Purchased item
Premium 3D Sleep Mask
"Excellent product!! Love my pillow and mask!!"
Alison H.Verified
Great service 👏
Purchased item
FlyHugz® Travel Pillow
"Great comfortable neck pillow"
Patti C.Verified
Yes, trying to reach customer service is a nightmare. It took several emails and days to get a response. Then they would not take my unopened package back!!!
Terrible experience!!
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"I Never Received the Travel Guide!!!"
Julie W.Verified
Horrific customer service. Never responded to multiple voicemails. Repeatedly sent emails in order to get resolution.
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"I have never experienced such horrible custom..."
Susan S.Verified
I like my set so I Bought a set for my daughter-in-law for Christmas.
Purchased item
Premium 3D Sleep Mask
"Use the sleep mask frequently! Love the darkn..."
Detrick W.Verified
It hugs the neck very well...Great invitation.
Purchased item
FlyHugz® Holiday Gifting Bundle
"It was a nice experience, but Velcro scratche..."
Margaret S.Verified
No
Purchased item
FlyHugz® Black Friday Gifting Bundle
"Customer service :(. I had been requesting t..."
Emehly S.Verified
My orders did not arrive
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"It did not arrive. I paid for a scam"
Rosa M.Verified
Amazing :)
Purchased item
FlyHugz® Black Friday Gifting Bundle
"Very good, different experience compared to o..."
Arnold A.Verified
I didn't get the free guide that you said I'll be getting with mu order.
Purchased item
FlyHugz® Travel Pillow
"It's very comfortable to use and it's effecti..."
Belinda D.Verified
The neck pillow was amazing. I slept on the plane for the first time ever!
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"Didn't read it. No time before we left."
Marienette M.Verified
The WORST CUSTOMER SERVICE, NO REPLIES TO Refund requests
Purchased item
FlyHugz® Black Friday Gifting Bundle
"This company’s return policy CANNOT BE TRUSTE..."
Charity W.Verified
Loved it
Purchased item
FlyHugz® Travel Pillow
"The pillow is very comfortable and holds the..."
Julie T.Verified
No
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2025
"Worth every cent!"
Jenna-lee V.Verified
N/A
Purchased item
FlyHugz® Travel Pillow
"Very comfortable for flights"
Christina S.Verified
I highly recommend it.
Purchased item
Shipping Protection
"This is the best neck pillow ever. I actuall..."
Marcia B.Verified
Love the product; did not receive my full order.
Purchased item
FlyHugz® Travel Pillow
"I never received the pink items I ordered.
I..."
Pam E.Verified
Shipment took a while
Purchased item
FlyHugz® Travel Pillow
"These are very uncomfortable and we actually..."
Lucie M.Verified
Too long for delivry
Purchased item
FlyHugz® Neck Pillow - Basic Offer
"Not impressed
It doesn’t hold my head .
Neede..."
Derry C.Verified
Arrived in the time period I expected.
Purchased item
FlyHugz® Anti Theft Travel Bag
"This bag is great! It fits everything I need..."
Joselyn N.Verified
I wish i can get my free eye mask
Purchased item
FlyHugz® Halloween Sale
"I order 2 set and says there be a free eye ma..."
Stella P.Verified
Good Service. Thank you
Purchased item
Shipping Protection
"Best thing ever.my whole family love these pi..."
Candice H.Verified
I am enjoying all the items I have purchased so far.
Purchased item
Anti Theft Travel Bag
"Love my Anti-Theft bag. This is one of the be..."
Manon D.Verified
Delivery took over 3 weeks plus we did not received the travelling book as promissed
Purchased item
FlyHugz® First Class Bundle
"We did not received the travelling book in th..."
Chona V.Verified
More Colour to choose please…
Purchased item
Shipping Protection
"I haven’t used it yet but I tried it on and i..."
Millie W.Verified
Very quick delivery thank you
Purchased item
FlyHugz® Holiday Gifting Bundle
"Haven’t used on a flight yet but it’s comfort..."
Margaret P.Verified
Very poor customer service.
Purchased item
FlyHugz® Noise Reducing Travel Earplugs 2.0
"The plugs do not fit my ears, and the noise r..."
Lavada D.Verified
No
Purchased item
FlyHugz® Holiday Gifting Bundle
"I requested a refund with your customer suppo..."
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