Roger G.Verified
Wasted time and money on a bad product.
Purchased item
Hand-Hammered Titanium Pan
"Total ripoff. I fried an egg using a good amo..."
Okura Cookware store reviewsSee product reviews
Davoe J.Verified
Best
Purchased item
Hand-Hammered Titanium Pan
"Best"
William D.Verified
Very good and kept up to date with order and tracking. Still learning to use product.
Purchased item
Shipping Protection
"Shipping protection was a good thing to have..."
Dean F.Verified
Everything sticks, even after seasoning the pan with oil.
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"Everything sticks. I have used oil to season...."
Georgia P.Verified
The delivery was over a week later then we were told
Purchased item
Solid Walnut Cutting Board - PFAS Free
"The quality wasn't what I expected."
Kenneth H.Verified
It’s a good pan but it’s not nearly as non-stick as advertised.
Purchased item
Hand-Hammered Titanium Pan
"I like the pan but it isn’t as non-stick as a..."
Karen Y.Verified
It took a little while to receive my pan, but it was with waiting for. I only had to attach the handle, which was very easily accomplished.
Purchased item
Hand-Hammered High-Wall Titanium Pan
"I love my Okura hand-hammered high-walled tit..."
William D.Verified
I was misled through false advertising that the pan was “non-stick”. If you’re buying this pan because you think it is “non-stick” then do yourself a favor and save your money, don’t waste it in this garbage.
Purchased item
Hand-Hammered Titanium Pan
"If you want to improve your product, quit adv..."
Randy R.Verified
Easy
Purchased item
Hand-Hammered Titanium Pan
"I got a lot sticking to the bottom first time..."
James T.Verified
It was late in arriving. I began to think that I'd been cheated. As it turns out, I only had to wait. When it arrived, everything was better than expected.
Purchased item
Hand-Hammered Titanium Family Set: 4 Pans & Utensils
"It's heavenly. Bravo to all who sold the set..."
Faye T.Verified
Easy and customer service was very helpful with my inquiries through email.
Purchased item
Mastering Titanium Cookware eBook
"I love the ebook information! Very helpful. I..."
Mai Tram P.Verified
Your customer service is one of the worst experiences I have ever had. I applaud you for telling people how to be unhelpful in every way. I did not realize that asking how to return an item would take four replies, and yet, I still don’t know how to properly return the pan.
Purchased item
Mastering Titanium Cookware eBook
"Your customer service is one of the worst exp..."
Sheila F.Verified
Easy, fast delivery. Packaging very protective.
Purchased item
Mastering Titanium Cookware eBook
"The book was very rudimentary. Not much help...."
Aleksandar K.Verified
Smooth
Purchased item
Hand-Hammered Titanium Pan
"Needs a few rounds to reach the optimal point..."
Luvena B.Verified
It was fine.
Purchased item
Hand-Hammered Titanium Pan
"Well, I have been very unhappy with my new sk..."
Russell S.Verified
It took quite a while to arrive.
Purchased item
Hand-Hammered Titanium Pan
"Seems quite good, Initially found it tricky t..."
Reno F.Verified
shopping fine; too many follow up emails. Leave me alone.
Purchased item
Mastering Titanium Cookware eBook
"The non-stick works. The pan is a bit heavy...."
Kiara M.Verified
Great after a 10inch pan n lid only
Purchased item
Hand-Hammered Titanium Pan
"Do you sell a 10 inch pan n lid by itself ??"
Cody T.Verified
I was sent the wrong knives and when I reached out for help, nobody helped me! Please help! You sent me the wrong knives.
Purchased item
Japanese-Style Knife Set – Precision Collection (3-Piece Set)
"You guys sent me the wrong knives. I reached..."
Ashleigh B.Verified
I feel like the advertising created a wonderul impression and i feel let down by the reality of the product therefore my general experience is one of disappointment
Purchased item
Hand-Hammered Titanium Pan
"The balance is off. The handle is too heavy f..."
Ashlene R.Verified
Wonderful experience
Purchased item
Hand-Hammered Titanium Pan
"The quality is so good & i cook food there. s..."
Karen R.Verified
Quick and easy to order.
Purchased item
Mastering Titanium Cookware eBook
"Very helpful in how to use my beautiful new p..."
Daniel B.Verified
Yall are fucked your ass is mine the next time I come to Shenzhen.
Purchased item
Mastering Titanium Cookware eBook
"Your pans are Shit, it is a scam and I have r..."
Zahra M.Verified
Terrible experience. I am considering legal action against the Okura company if not satisfied with your service and response.
Purchased item
Mastering Titanium Cookware eBook
"The pan is too heavy for my damaged wrists an..."
Jerald N A.Verified
It was easy to buy, but I hope it works better than it did the first time
Purchased item
Hand-Hammered Titanium Pan
"The pain comes with zero instructions zero zi..."
Philip T.Verified
No problems. It took a while until the pan arrived, but it went well.
Purchased item
Mastering Titanium Cookware eBook
"The pan works well and cleans up pretty easil..."
Paul M.Verified
Shopping was easy
Purchased item
Titanium Wok Pan I Chemical-Free
"This pan sticks like krazy, unless you use. O..."
Hammond K.Verified
It’s not as advertised. It sticks like stainless. Not much difference.
Purchased item
Hand-Hammered Titanium Pan
"It’s sticky like stainless. Not much better."
Brandt B.Verified
Bought an expensive pan the promised not to stick, but then it stuck!
Purchased item
Hand-Hammered Titanium Pan
"Scrambled eggs stuck immediately!"
Lorin K.Verified
Customer service was quick to answer my questions.
Purchased item
Hand-Hammered Titanium Pan
"Lightweight and easy clean up as well as wond..."
Steve M.Verified
Fast and easy, very quick delivery. Everything you could want in an online shopping experience.
Purchased item
Hand-Hammered Titanium Pan
"After spending nearly $1000 on Gordon Ramsey'..."
Ernest M.Verified
Ordering was easy. Took a little bit longer than I expected but worth the wait
Purchased item
Mastering Titanium Cookware eBook
"I use it every morning to make omelets. Clean..."
Reza D.Verified
Not a good quality. Food sticks to the pan
Purchased item
Mastering Titanium Cookware eBook
"Not a great quality! Also food sticks to the..."
Daria G.Verified
Easy prompts. Good communication.
Purchased item
Hand-Hammered Titanium Pan
"Quality materials. Truely non-stick. Thanks f..."
Jo W.Verified
Good
Purchased item
Titanium Pan I Healthy Non-Toxic Cookware for All Cooktops
"I was pleasantly surprised with how well it c..."
Trish V.Verified
No response to my return request.
Purchased item
Mastering Titanium Cookware eBook
"So super disappointed in this purchase. Does..."
Adam R.Verified
Long delivery time.
Purchased item
Hand-Hammered Titanium Pan
"Works well. Even heating."
Stepfan-michaels V.Verified
I put oil into the pan and tried to fry an egg. It’s stuck to the pan so it wasn’t over impressed.
Purchased item
Hand-Hammered Titanium Pan
"I fried an egg and it’s stuck to the pan whic..."
Istvan T.Verified
Arrived a little later than projected.
Purchased item
Mastering Titanium Cookware eBook
"Have only used it maybe half dozen times, it..."
Lisa K.Verified
If I knew what I know now about how everything sticks and it doesn’t clean well and even when clean you can still tell where food was cooked I would not have purchased this product. I actually stopped using it and went back to my reliable cast iron skillets. I will not be purchasing anymore products and would like my money back on this one. It’s a total fail for me
Purchased item
Mastering Titanium Cookware eBook
"Stand behind your product and replace it or g..."
Okura Cookware store reviewsVisit store