Albert O.Verified
No contact number. Slow response
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Please advise how to claim on missing/non functional train piece"
Sensory Toys store reviewsSee product reviews
Brenda O.Verified
Yes please read your emails. The fee gift according to most websites was only valued at around $13 not $40. Still waiting on the free trains which were part of the deal. Supposed to receive 2 parcels only one delivered and no information on where the missing parcel is. Have emailed twice regarding this matter and if dont hear back will be going thru disputes in paypal.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Child loves it."
Pamela W.Verified
I received replies to my email when I emailed about my order but the train set didn’t arrive until the new year. I noticed my order took over 2 weeks to leave the warehouse and arrive at the airport of origin.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"The train was a lot smaller than it looked in the photo. There was a lot of..."
Kyle J.Verified
Overseas company that I could’ve gotten on Temu heaps cheaper and quicker.
Not an Australian company at all
Purchased item
2 x Electric Trains
"Don’t lie to customers and say you’re an Australian company."
Stevie C.Verified
Blue train get stuck on corners. Doesn't travel along the whole track seamlessly
Purchased item
Surprise FREE Gift
"The blue trains that comes with the set i brought doesnt travel along the t..."
Darice H.Verified
Slow delivery
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Disappointed that it took almost a month for delivery. It was guaranteed fo..."
Ruth G.Verified
Awful. You have had my money since Dec 1st. I have no product. I want a refund
Purchased item
2 x Electric Trains
"How can I rate a product that has not even arrived yet. Ordered Dec 1 for g..."
Gillian P.Verified
Have not received order
Purchased item
2nd Surprise FREE Gift
"Have not received order!"
Alex K.Verified
No contact number. I sent 2 emails and never heard back about my order from anyone. Disappointing experience.
Purchased item
Surprise FREE Gift
"Terrible customer service, only contactable through email, no contact numbe..."
Pam B.Verified
A very disappointing experience.
Purchased item
Math Fidget Spinner
"The spinners we purchased were obviously not in a new packet. The packet wa..."
William C.Verified
No
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Took forever to get here."
Kylie S.Verified
Website says Sensory Toys Australia, but it came from overseas and shipping was weeks overdue from eta
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Arrived and was as advertised, however shipping dates promised were way off..."
Elwira B.Verified
Delivery took too long.
Purchased item
CraftBlock - Magnetic Mining Blocks
"NOT AN AUSTRALIAN COMPANY!
Very disappointing that it's not an Australian c..."
Namphi N.Verified
False advertisement of delivery standards.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Delivery took upto 2 months. Did not arrive as per the delivery standards p..."
Tracy T.Verified
Need the extra 2 trains
Purchased item
2 x Electric Trains
"It only came with 1 train. I read it comes with 2 additional trains
This ve..."
Borna R.Verified
Do not recommend
Purchased item
2 in 1 - Planetarium Projector
"Cheap Chinese junk"
Jodi D.Verified
Do not recommend
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Terrible communication from company, item still hadn’t arrived after three..."
Louise L.Verified
Check your delivery practices. EXTREMELY DISAPPOINTING
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"The toy is a wonderful experience for my grandson but your delivery method..."
Adhi M.Verified
It took 23 days delivery!
Purchased item
2 x Electric Trains
"NEVER RECEIVED AS PROMISED!!!
Wrote to Customer Service and never got a res..."
Kylie E.Verified
Awful company. Never buy from here. They lie, the toys come from China not from Sydney Australia
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Communication to the purchaser is truely terrible.
Your website says the..."
Mary P.Verified
No tracking, no answers until I complained on fb.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Our grandson is having fun with it but gets a bit frustrated as they come a..."
Beth T.Verified
Good
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Very engaging, interactive and encourages creative thinking."
Deborah M.Verified
You have a lack of integrity.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Haven’t received my purchase. Ordered 01/12/25, now 02/01/26 still haven’t..."
Kerry R.Verified
Very bad communication and service, with no item. The worst company I have dealt with.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"I never received my order . I want a refund"
Kim S.Verified
Poor communication no reply to emails
Purchased item
Surprise FREE Gift
"The item I received is not the same as advertised. The package is full of p..."
Sarra E.Verified
Delivery didnt come on time! Such a waste!
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"98 pcs is a scam such a lie!"
Bevan T.Verified
They are great
Purchased item
Surprise FREE Gift
"Great"
L S.Verified
No, thanks!
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"This is a brilliant toy that I will be using in my classroom. The children..."
Winifred P.Verified
I haven't received any of my daughters present toys from you I want the toys or my refund back
Purchased item
Giggles the Giraffe
"I've been waiting a month for my daughter's present and haven't even receiv..."
Natalie S.Verified
Product hasn’t even arrived. Communication from company is non existent. DO NOT buy from this company. Certain this review won’t be published - that’s how I got scammed into buying this rubbish - the reviews must be fake based on my experience.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Product hasn’t even arrived. Communication from company is non existent. DO..."
Robyn L.Verified
I ordered and paid on December 1, with a 8-15 December delivery promised. Received order December 24.
Purchased item
Cactus Dancing Toy
"Cactus toy is absolute rubbish and not at all confident it even passes safe..."
Chris S.Verified
The website says it’s an Australian warehouse and the product leaves within 24 hours, not true this product came from overseas.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"I will never purchase from this company again. I ordered this product on 1/..."
Emma T.Verified
Took a month to receive package and just got the track not the car for it
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Didn’t get a car for the track"
Allison M.Verified
Poor quality items will never buy from here again
Purchased item
Domino Train
"Cheap, poor quality toy that arrived in a damaged box. Toy was also fatty..."
Destiny T.Verified
To see my sons play with it instead of their ps5 is top tier 🫱🏽🫲🏻
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"It’s so good my 7yo and my 9yo boys enjoy it."
Annette W.Verified
Response to emails were slow.
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"Disappointed the train sets didn’t turn up in time for Christmas as i order..."
Derek H.Verified
It is hard to do a review on an item you have never recieved. Very hard to get any response from customer service. Dont buy from these people
Purchased item
2 x Electric Trains
"It is hard to do a review on an item you have never recieved. Very hard to..."
Naomi H.Verified
Poor service,delayed delivery, average quality products
Purchased item
Space Buddy - Star Projector
"Incredibly poor service response, goods arrived incredibly delayed/on Chris..."
Neesha D.Verified
Awesome
Purchased item
ConstructPro - Remote Controlled Machinery
"Love it thank you!"
Merilie M.Verified
The item took forever to arrive! I ordered it in November as a Christmas present for my nephew. The package didn’t arrive until new year’s eve! While I was away to spend NYE somewhere else. It rained in my area for 2 days and the box got rained on and now all wet and damaged. How am I supposed to give it as a gift?
Purchased item
MagTrack Pro - Magnetic Electric Railway Builder (Limited Edition)
"The item took forever to arrive! I ordered it in November as a Christmas pr..."
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