Baum Guitars store reviewsSee product reviews

I don't have enough experience to make a long term judgment since I'm still waiting for my guitar. But as far as the gig bag excellent.

It was super easy and the quality of the guitar, the soft case and the cable are just top level

Easy to order, fast delivery.

As easy as any everyday online purchase but with great communication.

Email updates sent and if you require assistance by email, Baum reply every time

Easy purchase and very good communication.

Great experience!

The guitar arrived after a little wait. But it was worth it because the setup was flawless!

That

The whole process, from getting information on the Baum Guitars website to choosing the guitar, placing the order, tracking the delivery, having it at home, unboxing it and hitting the first chords, was a breeze. It took little more than a week from ordering to delivery, and everything was smooth and pretty straightforward. Ordering with Baum Guitars was a great experience.

It takes a while to get a response back and no available contact phone number.

Shipment was late and I had to make inquiries regarding this twice but I must say that the excellent guitar I received was well worth the wait.

Easy and quick. Delivery was quick too. A fantastic bass.

3.5 months of waiting ... , is a long time.

Everything as expected.

Customer service from actual human people, and nice Danish people at that! It took a while from ordering, but that was hardly anyones fault with how global shipping is these days. And worth the wait, and a blog updating the process of the guitars was cool as well

Nice support and everything like it should.

Generally great, some mis communication issues shall we say but all good and got there in the end..... The bass more than makes up for any minor annoyances shall we say

Very transparent, especially with updated production status and the dialogue with several BAUM employees

You guys are living up to your reputation, absolutely worth the wait!

Everything was just right, although it would have been nice to have a mezzanine floor.

Was great, only issue was DHL not delivering in their estimated window and it arriving a few days late, but I know that's not on Baum at all.

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Great communication and seem like really good people! Love the guitar (got a Wingman).

Order in december, received in February ! Thanks to the baums tech who answers so fast to my emails about order !

Very satisfied with my Wingman vintage white, the guitar case, as well as the headphones.

The order was trouble-free and the delivery arrived undamaged.

Easy to buy and excellent customer service. May the brand continue like this for many years to come.

Smooth and crisp

Ordering was easy and shipping worked very well. As announced the headphones were shipped a couple of weeks later. I was pleased when I got the mail that they are on their way.

I was a little disappointed with how long I had to wait for my headphones, but I understand it was beyond your control, but maybe better communication would have helped?

Really nice guitar, super sensitive pickguard though.

Loved it.

Shipping took longer but they told me as soon as they knew delivery was taking longer. Communication has been fluent

Tutto bene!

Bin noch am Sparen! für eine eventuelle Wingman…

Clear information from the get go and throughout the process.

Guitars are good and looks great. My visit at the booth at guitar summit is more mitigated.

Though you have a relatively long wait time from order it’s understandable. Good updates and quick responses from the team when I reached out to them. Overall a very good experience.

Good customer service and quick responses.