Baum Guitars store reviewsSee product reviews

You guys are living up to your reputation, absolutely worth the wait!

Everything was just right, although it would have been nice to have a mezzanine floor.

Was great, only issue was DHL not delivering in their estimated window and it arriving a few days late, but I know that's not on Baum at all.

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Great communication and seem like really good people! Love the guitar (got a Wingman).

Order in december, received in February ! Thanks to the baums tech who answers so fast to my emails about order !

Very satisfied with my Wingman vintage white, the guitar case, as well as the headphones.

The order was trouble-free and the delivery arrived undamaged.

Easy to buy and excellent customer service. May the brand continue like this for many years to come.

Smooth and crisp

Ordering was easy and shipping worked very well. As announced the headphones were shipped a couple of weeks later. I was pleased when I got the mail that they are on their way.

I was a little disappointed with how long I had to wait for my headphones, but I understand it was beyond your control, but maybe better communication would have helped?

Really nice guitar, super sensitive pickguard though.

Loved it.

Shipping took longer but they told me as soon as they knew delivery was taking longer. Communication has been fluent

Tutto bene!

Bin noch am Sparen! für eine eventuelle Wingman…

Clear information from the get go and throughout the process.

Guitars are good and looks great. My visit at the booth at guitar summit is more mitigated.

Though you have a relatively long wait time from order it’s understandable. Good updates and quick responses from the team when I reached out to them. Overall a very good experience.

Good customer service and quick responses.

Fint lidt mere info om hvornår ens produkt bliver leveret vild være fint men ellers en god oplevelse.

Easy to purchase.

A more transparent ordering process would be helpful. Expected arrival date form the factory and expected shipment date should me visible for the customer every time.

After a great experience with the support-crew I can’t say anything but wonderful. After some misunderstanding and miscommunication, I got the most genuine response I have ever gotten from a company!

Lovely guitar at great price but delivery was months late and communication regarding the delay was very poor. I’d still rate the wingman as the best guitar I’ve played, but the overall experience was less than perfect.

Jeg har ventet fem måneder på guitaren. Det ville være rart hvis man fik lidt mere information hvornår den kommer.

Perfect packaging, very helpful after-sales service

It’s totally worth the wait, but expect your batch to be delayed - it’s nobody’s fault, global supply chains are just a huge mess these days and the small team at Baum clearly doesn’t have the staff to keep every customer up-to-date all the time which is totally understandable. Other than that, very smooth and straightforward ordering process!

Shoping experiences was a disaster. waited close to 1 year since ordering until receive it

Great service

Great shopping experience, just delivery was in delay, and make me very anxious.

Thank you for my wonderful Guitar. I’m thinking of purchasing another one.

It took an extra month and I wish some one had contacted me and let me know there were delays. I would have worried less. All in all totally killer guitar glad I got it.

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Keep on the great work, your designs are really unique and great! That's what made me choose Baum and after hearing the sound it produce I am hooked!

Really great pickups! Sound is really punchy. Design is fantastic! String height not perfectly adjusted, have some string buzz. Painting not quite as expected but not a serious problem. Delivery time unfortunately not as expected and I would have appreciated to get individual status on my order number.

When I ordered the website said delivery October 25. The guitar was delivered late January. I know they have had problems but the website should be honest about time of delivery

Sarebbe bello se allo stesso prezzo fosse inclusa una custodia rigida

So far, so good !!