Baum Guitars store reviewsSee product reviews

Fast delivery.

Speed and good communication

Baum team is responsive via email and they answer your questions. Rock on!

Baùm has responded to questions well at any time, and the bass was delivered in great condition.

Nothing to add.

Super friendly and caring team!

I already have and that should say enough

Easy to place my order. I received a confirmation email quickly after. I would suggest sending out more details on what to expect as my ship date only stated April and I thought I would get an update email prior to April with say a ship date of early, mid or late month. I reached out via the website and someone got back to me quickly stating it was in production and I confirmed I would be notified when it was shipping which I was. Tracking info was great as well and it was packed well.

The shopping was terrific. I ordered the guitar, got updates on the delivery by mail, the delivery was right on time, the package was secure and the guitar inside was nice.

5/5 would buy again!

Quick response and very helpful

Communication was slow.

No problems.

Production took several months, but communication was fair

I accidentally ordered the wrong color because I've spent the last three months waffling between glacier Blue and deep forest. They fixed my mess up without even a question asked.

First time customer, won't be the last guitar I get from them!

Easy and quick

Guitar was properly packed and arrived 2 months early

Had some interactions with the support team and it was smooth at all!! Great job Baum Team !!! Definitely a 5 star recommend!!!

Apart from the looks, the reason I bought the bass were the easy payment terms. Where I come from “6 months to pay” means you get to enjoy the item while you pay it off. So I couldn’t understand why my bass was not being shipped. Then I discovered that you have to pay the item off in full, over 6 months. That annoyed me - I probably wouldn’t have bought it if I’d known. Anyway, I scrambled around and paid it up over 3 months, then they shipped it. But I’m happy with the bass.

Love your guitars

It is a pity that the company does not keep a full stock of instruments and the obviously popular models are supplied on back order, but they do, at least, provide a blog, updated fortnightly, that shows the build, quality control and shipping status. It was a bit disturbing that when my bass was dispatched I was emailed an incorrect tracking number which left me believing that my much anticipated bass was about to find its way to the wrong continent altogether.

The first steps were a little complicated, but I can't blame the team. With their popularity and their small staff of passionate people, the reward worth the waiting

Easy and Nice

Fast and easy

👍👍

Easy and efficient!

Perfekt organized and super reliable!

Ikke noget at klage over, dejligt med professionel ekspertise og bare vildt lækkert at åbne sådan en pakke op der er pakket ind med omhu, som man bare higer efter at få fingrene i 👌

Everything went very smoothly and in a very transparent way. Recommended!

Unkompliziert Lieferzeit ok, könnte aber heutzutage etwas schneller sein.

Great experience, though my package was slightly mislabeled and I had to contact UPS to correct the mistake. Not a big deal.

It didn't took that long to get the guitar here. ( in Belgium)

👍

Purchase was smooth, shipping was fast delivering to Canada.

Communication was smooth, delivery was on time and my guitar arrived in perfect condition.

Easy

.

No Surprises

Great, but to bad you can't buy seasonal deals in six instalments like the rest of the instruments