Seems well made and the manufacturer is legitimate. But the filter comes with no labels or other identification that it is Softpro. How much confidence does it give you when (as I recollect), there's no name or phone number or model, etc. I had to call Canagra (whoever the mfg is) to get them to verify that we got a SoftPro filter with bone char which is for flouride. The price was good, the quality looks good, but strange that there's no product name on it. I didn't think the booklet was v...