The Water Machine arrived well packaged in under one week and was easy to assemble. I like that it is made of glass, not plastic. It looks good, and doesn't require much space. My family and I use it every day, for all our water needs, that is cooking and drinking, making coffee and tea. It works as described. The water tastes noticable clean. It runs perfectly, on its own, no electricity needed, filling the tank on top, and letting it run... set it and forget it. I am happy with it.