We have had our Water Machine for over two weeks now and WOW what a difference! I did a private water quality test, and this machine truly takes out chemicals, fluoride, and more. I am so glad we did this! We have ours on the counter, but also in our fridge in a glass punch dispenser! Delivery was fast, the machine was packaged very well, it was easy to install, and it looks good sitting on our counter! I highly recommend this to everyone!