We are very happy with the taste of this filtered water. I am a bit nervous about having a large glass structure sitting on my kitchen counter - but will hopefully get used to it and feel more comfortable from a safety perspective. The owner is amazing, very helpful. It's easy to use and set up, haven't had to clean/change filters yet, but that seems to be user friendly as well - much more so than the RO systems we have had in the past - and probably less expensive, filter-wise than RO system...