In reading the reviews, the company was very good to reply back in 2023. One reply said, “I don’t see all of the 5 star reviews, but I do see all of the 1 star reviews”
That’s interesting because mine isn’t even showing on the website, nor have I gotten a reply from support other than an automated response irrelevant to my issue.
I’m not happy at all with how this company has gotten too big for its britches.
They know there are issues with their pads, and now seem to be ignoring it.