La Luna Pet Care ReviewsSee store reviews

I found this unit easy to install; some customization of the sliding top plate was necessary, but this is understandable when you consider the vast number of sliding door brands and styles. The unit looks good and feels firm after packing the top and bottom out with sections of the supplied draft stop, as the sliding door track was wider than that of the pet door. It in no way detracts from the overall appearance of the sliding door and view and presents as an integral unit. Very happy with the ...

I cannot rate this product because it is useless to me. I ordered a dog door early so it would be installed on moving day. I relied on agents information in relation to size however when I accessed the property I found the door could not accommodate the dog door and a human at the same time. the door was much smaller than I was advised. I did not open the package and with moving being so time consuming I was a few days late with asking for a refund - now La Luna is refusing a refund because of...

I was extremely disappointed with my experience with La Luna pet care. In the first instance, it took over three weeks for the first package to eventually be delivered. Although La Luna tried to convince me that noone was home to receive it, the photo's provided by Aramex clearly show it was delivered to the incorrect address. Secondly, the second package never arrived. After about a dozen calls and emails, I was granted a credit for the missing component with the exception of delivery fees....