Hi Manna Hydratation,
My name is Florencia Nogales. I bought one of your 32oz bottles in March from the Metro 10 store in Auckland. I was pretty impressed with it at first glance and thought it was good quality, so I was happy to give it a try.
However, I've noticed that the top of the straw is starting to get really dirty, and it looks like it's stuck in the rubber part so I can't even take it out to clean it properly (I've attached a photo so you can see what I mean). And all I've been using ...