I love the Nurecover ice pod! They have absolutely fantastic costumer service as well. We ordered our first plunge with steam sauna in December of 2023. We had some small issues with the steamer, sent them a video, and we had a replacement sent out in no time. And the new one is a better design as well. So that means they are always improving. Same with our ice pod. We had a small issue with it, sent them a video of the issue, and had a new one within a week. And the new one is better than our o...