One braid was cramped into the packaging. It doesn’t lay like it should on my head. I ordered other braids and it had very nice packaging with samples that you can match your hair too and not even open the main packaging. It makes me wonder if mine was somebody else’s return and you think another customer like myself would just accept it as it is and not ask for a replacement. You also say that it’s 100% refundable, when it’s not you never refund anyone’s money you only give them a credit and th...