This is a great company and organization that cares about their products, the environment, and their customers. I recently had a most pleasant and satisfying experience with their customer service and the company as a whole. I had purchased a Toadfish combo a couple of years ago, and due to an accident, the base mount on the reel broke. I called them up to see if I could purchase a replacement part, but due to the the part being unavailable, I was pleasantly when I was offered a brand new ree...