Order shipped in a timely manner. Purchased darjeeling for my mom, for mothers day. It's all she drinks. She said the flavor is ok but that she doesn't prefer how fine the leaves were. When I looked at it, I thought the same. Maybe it got smashed up in shipping. I'm not sure. I'll get a different strainer and try, see what she thinks. First time order, probably wouldn't order the darjeeling again.