West Broad Apparel Company LLC Reviews

West Broad Apparel Company LLC ReviewsSee store reviews

Customer photo review of LAYOVER DESIGN
Mckenna C.
It's shown backwards. But the hat is of my boyfriend's favorite rig at his station. He's so happy for it, he has been bragging to all his volunteer buddies about it. Best gift to give to your firefighter partner!
LAYOVER DESIGN
Customer photo review of Hose Hat - Navy/White
Scott M.
I just received my new hat and absolutely love it. It goes beyond just loving the look of the hat. I can't say enough about the customer service here. I had and issue with the USPS and West Broad Apparel Company went above and beyond to help me. My wife was jealous that I got one, now I am ordering her one too. I would recommend this product to anyone. Thank you Scott
Hose Hat - Navy/White
Customer photo review of Hose Hat - Navy
Mine L.
Great quality hat! Our department got them and I updated to having my name on it! The material is lightweight and the hat with the flex fit band is the way to go! Looking forward to my next order
Hose Hat - Navy
Customer photo review of Shield Hat - Navy
Steven J.
I love it!! It brings back memories of my firefighting days!! The number and dept are no longer being used so its nostalgic!! Great hat and thank you for making it for me!!
Shield Hat - Navy
Customer photo review of FLAT BILL HOSE HAT
Marion B.
Hat looks sweet! Wore it on shift after it came in and had the guys wanting the link. Fits great and feels like it’ll last. I’ll be ordering more for sure!
FLAT BILL HOSE HAT
Customer photo review of "LAYOVER DESIGN" with custom back of hat
Thomas G.
Ordered the hats for some folks who were new to the station that I work at. The quality is awesome, the hats look fantastic. Great quality for the price. The only thing I could critique, and this is in no way negative, is that if you wear a 7 1/4 hat, go for the L/XL. I wear a 7 1/4 fitted hat and I ordered the SM/MD which runs up to a 7 1/4. Its a little tight on my head, but I think it'll loosen up a bit when worn. Keep up the good work guys!
"LAYOVER DESIGN" with custom back of hat
Customer photo review of Hose Hat - Black
Ricky K.
This is the 3rd installment of hats I have purchased from WBA and like the rest, the hats are fantastic! There is not enough stars to give this company and their customer service personnel and ownership.
Hose Hat - Black
Customer photo review of Hose Hat - Black
Jacob S.
I was amazed at the quality and comfort of this hat, I was expecting high quality and it still exceeded my expectations big time! On top of that the customer service was quick, friendly, and helpful.
Hose Hat - Black
Customer photo review of Hose Hat - Charcoal/Black
Brian H.
It’s difficult to find a good fitting hat with quality material. I ordered one hat to try it out. Expectations were exceeded. Will definitely be ordering more in the future.
Hose Hat - Charcoal/Black
Customer photo review of Shield Hat - Navy
Fabian M.
Customer service was amazing. Accidentally ordered a small when I meant to change it to a large before checkout. Contacted customer service days later after realizing my mistake . They fixed my error and got my stuff in a timely manner . Will definitely order again .
Shield Hat - Navy
Customer photo review of "TEXT ONLY DESIGN"
Joshua M.
Product as advertised. Very great quality. The main patch has been seemlessly stitched and attached to the hat very well. It will take a bit to get it with such slow shipping but well worth the wait. I will be getting another one made very soon.
"TEXT ONLY DESIGN"
Customer photo review of "LAYOVER DESIGN" with custom back of hat
Bryan B.
Love the hat. I’m very picky about my hats and I’m very happy with this one. It looks clean and professional. Good quality for a good price. Took a little long to get but I’m happy over all with my experience. I will be buying more.
"LAYOVER DESIGN" with custom back of hat
Customer photo review of Hose Hat - Navy
Greg H.
I got the hat with a couple of our guys, we all love the design, quality and turn around time! I was informed about the progress of the hats around halfway through. Love the hat, will order again
Hose Hat - Navy
Customer photo review of SNAPBACK HOSE HAT WITH CUSTOM BACK OF HAT
Michael F.
West Broad sent me this new baseball cap, and it’s quickly become my go-to. The fit is comfortable, with an adjustable strap that ensures a snug feel without being too tight. The material is breathable, making it great for all-day wear. I also love the simple yet stylish design—it pairs well with my station uniform. Overall, a solid hat that balances comfort and style! Great small business!!! Highly recommend!!!
SNAPBACK HOSE HAT WITH CUSTOM BACK OF HAT
Customer photo review of Shield Hat - Navy/White+4
Ryan D.
Ordered two new WB hats and they both turned out exactly how I wanted them to and fit and look great! The new design model system is awesome and gets pretty close to what the real thing will look like. If you’re ever unsure just go through pics of other hats to give you a more accurate idea.
Shield Hat - Navy/White
Customer photo review of SPLIT TEXT DESIGN
Zach M.
I’ve received many compliments on my hat. I switched the color up from the rest of the guys at the station and now they want this one . Incredibly pleased with my order.
SPLIT TEXT DESIGN
Customer photo review of SNAPBACK HOSE HAT WITH CUSTOM BACK OF HAT
Nicholas M.
Loving the hats I bought for my dad and I. His just arrived but wore mine to our IVFA district meeting/dinner back on Saturday. Don’t mind the face in the picture, my chief was being a little “extra friendly” 😂
SNAPBACK HOSE HAT WITH CUSTOM BACK OF HAT
Customer photo review of "SPLIT TEXT DESIGN"
Phillip S.
Always love supporting FD businesses! As a fellow fireman and entrepreneur, the product was delivered as advertised. My crew will be jealous and be ordering when I show up to shift tomorrow sporting my new gear. Highly recommend!
"SPLIT TEXT DESIGN"
Customer photo review of "TEXT ONLY DESIGN" with custom back of hat
Angel U.
Been wanting to order one for a good bit & I finally got it done! Finally a hat I’m proud of wearing & the quality is very good! It’s definitely worth the wait ! Can’t wait to use it on shift!
"TEXT ONLY DESIGN" with custom back of hat
Customer video review of Hose Hat - Navy
Lashone C.
It took a minute to get here but they kept in contact and I understand that it’s full time firefighters who own this. So be patient if it takes longer than expected.
Hose Hat - Navy
Customer photo review of "LAYOVER DESIGN" with custom back of hat
Aiden L.
I’m incredibly satisfied with my purchase, this hat feels very good on my and it gets a lot of compliments at the fire house, I will definitely be doing more shopping here to get some for the other boys !! Amazing product !!
"LAYOVER DESIGN" with custom back of hat
Customer photo review of "SPLIT TEXT DESIGN"
Jack B.
Great quality stitching and great hat! Over all very happy! I’m the future it would be cool to see different fonts and maybe larger lettering but those are just suggestions!
"SPLIT TEXT DESIGN"
Customer photo review of Hose Hat - Navy
Ezra S.
This is my second hat and I love the sense of pride put behind representing your station. I was bummed that it was not a Richardson hat, and I was not able to get my last name on this on. Overall loving the hats. Ordering in the future for sure!
Hose Hat - Navy
Customer photo review of "LAYOVER DESIGN" with custom back of hat
Christopher T.
Literally the best quality hat I’ve ever purchased! I’ve even owned this style flexfit cap I’ve bought other places but somehow West Broad’s is just that much better! It’s sturdy and comfortable. Stitching is on point without even a single I.P. The design is awesome and design tool is easy to use. Shipping was 2 weeks faster than what I expected based on the production info. Wore it for the first time on the ambo, patients were able to read it and many complimented it. EVEN THE CHIEF COMPLIMENT...
"LAYOVER DESIGN" with custom back of hat
Customer photo review of "LAYOVER DESIGN"
Adam H.
I'm a former Volunteer Firefighter from Lehigh Twp Station 47, Northampton County Pennsylvania. I absolutely love the custom work provided by West Broad Apparel. They have exceeded my expectations twice now, and will definitely be placing another order in the future. I am absolutely pleased with the work done on my custom "Backdraft" hose hat snapback.
"LAYOVER DESIGN"
Customer photo review of Shield Hat - Black/White
Samantha J.
I love the product but thought the leather patch was going to be a lighter color brown. It is a little hard to read the black letters on the dark brown leather.
Shield Hat - Black/White
Customer photo review of Hose Hat - Navy
Sean L.
Great hat! Took a while to get here, but the wait is worth it. Looking forward to many, many shifts of late-night call bed head being kept under control (and the amount of sweat falling on my patients to a minimum). I would definitely order from these guys again.
Hose Hat - Navy
Customer photo review of Hose Hat - Black/White
Adam W.
I did see some fitted hats but only in solid colors. This style fitted would be my only request but the product I absolutely love it. Fire time I wore it to the fire house the guys were LOVING it. I do know of one guy who sat and ordered himself and his son hat’s immediately that day! Great work!!!
Hose Hat - Black/White
Customer photo review of Shield Hat - Navy/White
Angelica H.
Got my fiancé a personalized hat for Christmas and he absolutely loved it! Customer service was absolutely amazing, first hat that came in had a slightly crooked emblem. Once I reached out, they immediately responded and sent a new hat, no questions asked! We’ll definitely be recommending these guys to our friends and family! Thank you guys♥️
Shield Hat - Navy/White
Customer photo review of Hose Hat - Black/White
Ricky K.
West Broad Apparel knocked it out of the park with these hats! I collect bourbons and now the wife does too! What do you need to say I like bourbon, HATS! The “AZ BOURBON QUEEN” hat would not have been possible without Russ’s personal involvement and the fantastic work of his company. From myself and the AZ BOURBON QUEEN, thank you West Broad Apparel for the kick ass hats! CHEERS/PROST Rick & Jen
Hose Hat - Black/White
Customer photo review of Hose Hat - Navy
Frank F.
I couldn't be happier with my order of 8 hats for my station!! Initially, we had a small hiccup with our order, but with one phone call, it all got sorted out, and the customer service was unbelievable. We are already taking a count for our second order!
Hose Hat - Navy
Customer photo review of Shield Hat - Black/White
Javier G.
Awesome Hat and unique. First order came with a defective hat, probably from the hat manufacturer but they contact me right away and put a new order. Second hat came perfect, the quality of the Shield is really good.
Shield Hat - Black/White
Customer photo review of Hose Hat - Navy
Kevin M.
I have been a firefighter for 18 years, Number 4, on Squad 4. Purchased 5 hats for my squad. First for the Captain, one for a recruit who is starting Feb 1st, a fellow firefighter and one set to retire. These guys loves the hats quality, look and design. Thanks so much for Essex Station 3, SQUAD 4 Kevin Mutterback.
Hose Hat - Navy
Customer photo review of Hose Hat - Navy
David H.
We ordered 25 hats for our department, they came out just as expected! In fact, we received them slightly earlier than expected, which was a nice bonus. The brothers really take pride in their work and it shows. We will be ordering from West Broad in the future!
Hose Hat - Navy
Customer photo review of Hose Hat - Charcoal/Black
Matthew J.
I ordered 4 hats the first time, for my crew and I, and they turned out amazing! I’m a guy with a big head so the SnapBack didn’t fit me. I messaged asking about shipping it back and they were willing to swap the patch to a bigger hat. My daughter liked it so I told them I would keep it and order another. They were willing to send me one for a deal on the price since my big head problem. Awesome people, and awesome hats!!!
Hose Hat - Charcoal/Black
Customer photo review of SNAPBACK HOSE HAT+4
Ryan D.
Ordered two new WB hats and they both turned out exactly how I wanted them to and fit and look great! The new design model system is awesome and gets pretty close to what the real thing will look like. If you’re ever unsure just go through pics of other hats to give you a more accurate idea.
SNAPBACK HOSE HAT
Customer photo review of Hose Hat - Charcoal/Black
Dave J.
Retiring as the Captain of Ladder Tower 1, just short of 36 years. Bought 10 hats for the two crews in Platoon 2 that run out of #1 Fire Station, oldest incorporated city in Canada, Saint John New Brunswick.
Hose Hat - Charcoal/Black
Customer photo review of "LAYOVER DESIGN" with custom back of hat
Catharene S.
I purchased this hat as a gift for my husband who is a volunteer FF for the past 30 years. When he opened it he loved it right away! The workmanship is incredible & very detailed. He couldn’t wait to wear it to the station and show it off! I am sure there will be more orders in our future. Thank you so much for creating a unique FF gift!
"LAYOVER DESIGN" with custom back of hat
Customer photo review of Hose Hat - Black
Jacob H.
Hat is made really well.and the design is really good with all the customization you can make to it. I will be purchasing another one once mine gets used more in the field.
Hose Hat - Black
Customer photo review of TEXT ONLY DESIGN
Thomas T.
Easy process to design and order my hat, it didn't take long to come in and it's a very comfortable fitting hat! Plus, the Thin Red Line Ontario t-shirt is comfortable and a few members at my department like it too! I'm very pleased with everything.
TEXT ONLY DESIGN
West Broad Apparel Company LLC ReviewsVisit store