Ruby Group Reviews

Ian B.

Ordered, advised on delivery day, tracked driver on delivery day - all ideal! Fitted without too much difficulty! Only negative... Hinges do not come with gates, but they are included on pictures on website. No drama - bought all ironmongery off Amazon for a fraction of the price

Cottage Driveway Gates

Robert M.

Decided to reclad my garden shed and had problems getting the original size timber locally. I’m very happy with my shiplap I purchased from Ruby. It arrived very well protected and the quality is first class. If I need timber in the future I will certainly use Ruby again.

Treated Redwood Shiplap Cladding Boards

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R P.

The 2x4 2.4M timbers form the main edges of this small pavilion. It is used as the firing point on an outdoor air rifle shooting range. |These structures were needed as the indoor rane is out of use due to Covid-19 restrictions.

4" x 2" Pressure Treated Timber Fence Rails

Simon H.

Fairly simple website to navigate and the order process was quick, delivery was quick too and the arris rails were well wrapped in a bundle and exactly as ordered, very happy

Arris Fence Rails 75mm

Gerald H.

WRONG ITEM DELIVERED. I misread an ambiguous description on web site. wrong item collected and correct item only one day later and the 'ambiguous' descrbed item, free of charge. Excellent service. Delighted

Metal Gate Posts

Adam A.

Order was smooth. Service and delivery was unbelievable!!! I have never had faster service. Ordered the wood on an afternoon and it was there the very next morning. Top class

Featheredge Fencing Boards - Various Sizes

Robert C.

this was my 2nd purchase of wood both delivered within 4 days of purchase which was excellent as I live on the west coast of scotland would recommend this company to anyone and will be using them again

4" x 1" Pressure Treated Timber Boards

Anthony C.

Looking for a Sustainable wood to make bird boxes. After finding that external plywood options involves Malaysian hardwoods and the destruction of these critical ecosystems I stumbled upon this source of sustainable and very hard wearing local wood. Great, and fast delivery. We need to think twice about where our wood comes from. Thanks Ruby group! Well done!

Western Red Cedar Cladding 150mm x 22mm

Ken D.

Ruby are an excellent company to deal with. Adam Fiddy was really helpful and delivery was arranged and carried out quickly and efficiently. I am very pleased with the gates and would definitely recommend Ruby in the future

Highampton Tongue & Groove Gate

Neil T.

Good quality product and excellent service from Company, including driver who carried both items off the van into our garden on his own and it was nice to see items that come assembled. Would definitely purchase from this Company again as i have done!

Large Decking Planter

James C.

I can't fault your product one bit it was flawless easy to stain and lay only one fault the time I had to wait for the two missing packs otherwise well done I would definitely recommend your company

Standard Decking Boards

William M.

Lovely well constructed planter. My wife has a collection of carnivorous plants all in separate pots. We thought they would all look great in a single planter. We toured the internet and than saw this, no contest compared with others on offer. It's sturdy and attractive.

Premium Raised Planter

Jocelyn H.

I’ve started a decking project and will upload pics when it’s finished as I ran out of wood so came back to Ruby to purchase more. It’s great quality decking and comes at a reasonable price.

Premium Decking Boards 1.2m - 3.6m Lengths

Ann G.

Ordered twice from ruby and considering we are at some distance the orders both arrived I. Good time and excellent condition, no damage. These comments apply to the whole package from both orders. Will highly reccomend both the products and the sales service. Most datisfoed

Treated Tongue & Groove Cladding Boards

Sylvia S.

Fantastic product thrilled with our new gates. Would highly recommend Ruby for their service and beautifully finished gates. We bought 3 gates a 3 foot ,6 foot and 9 foot. They look amazing. Thank you all at Ruby

Planed 5 Bar Field or Entrance Gate

Penny C.

Despite the gates being damaged on delivery Ruby replaced and delivered them by their own courier with in a few days. No quibbles - the damage had been caused by external couriers whom they no longer use. Service and product highly recommended

Treated Wooden Gate Posts

Norman M.

I’m in process of building a garden shed. Weather has not been too kind. However I am delighted with the ship-lap timber you sent me and the speed with which you dealt with my order. This is the third time I have ordered from you and each time I have been delighted with with both the goods, and an excellent Service Thank You Regards, Norman Murray

Treated Redwood Shiplap Cladding Boards

Elizabeth B.

From the moment I phoned to place my order I had great customer service ,I was told the day and time my order would be delivered and could also track it, DRiver even called to say he was on his way, the driver had great customer service skills and was very helpful and the quality of the wood was fantastic. Highly recommend Ruby Group

Arris Fence Rails 75mm

Andrew F.

Cannot fault this company. Had decided last minute to start a big shed project as we were coming out of the Covid lockdown. Was very impressed that this company was the only one around that could actually supply these material at an excellent price. The fact I ordered on a Sunday evening and it was delivered before midday on the Tuesday really was the icing on the cake. I will most certainly be using this company in the future.

Featheredge Fencing Boards - Various Sizes

Gerald B.

Product very good , delivery excellent. Big problem is tha you now keep bombarding me with emails and adverts when I go on Google. I bought this product for a one off shed. Do not intend to build another so please please stop sending emails and adverts.

Redwood Lightweight Shiplap Cladding Boards

Sandra M.

This fence cap is excellent. It is made from very good quality wood and fits perfectly on top of our 22mm fence boards. It looks great. The delivery was very efficient. I would be very happy to order again.

Rebated Fence Capping Rails

Mr M.

Wood was of good quality despite shortage of stock due to lockdown project material hoarders, Ruby really pulled through. Wood was not warped or split so thats perfect. To all buyers, PLEASE BUY RESPONSIBLY AND GIVE OTHERS WHO STARTED THERE PROJECTS BEFORE COVID A CHANCE.

Treated Redwood Shiplap Cladding Boards

Annette P.

The gate was ordered and delivered without any hassle. I’ve painted it but it hasn’t been fitted yet. It’s a good solid gate and I’m looking forward to seeing it in situ in the near future.

Featheredge Garden Gate (Green/Brown)

Bernard H.

Bought two 5 foot and one 4 ft gate to secure a pool area from my 2 year old. Gates are nicely solid and study, look good. My wife who thought I'd overspent decided that they were worth it after all, I've she saw them in. Posts were very substantial but also good as the gate weighs a fair bit (I recommend setting in concrete.). The ironwork does the job and you can lock it if needed.

Cottage Garden Gate

Terry D.

I bought 7 lengths of 3 metre decking which is of superb quality. I was delighted to discover that there was no extra charge for delivery which happened a few days after my order. I live in Dartmouth in Devon.

Premium Decking Boards 1.2m - 3.6m Lengths

Jacqueline L.

Excellent quality timber. Had to wait for stock to come in with unreliable delivery dates to the yard and it was a shame that I couldn't place an order before it arrived in to the yard. But, i have it now :)

Treated Tongue & Groove Cladding Boards

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Eve P.

This is a sturdy planter and will be ideal for all my strawberry plants. I treated all the knots in the wood and painted it. Will now add some castors so that I can more easily move it around the patio. It is heavy, but to be expected at 1.8m long!

Large Decking Planter

Ritik K.

Great service and excellent value for money. Stuff arrived in time about 2-3 days. Accidentally ordered extra materials and team arranged a courier service for return immediately. Definitely would use the service again for future project.

4" x 4" Square Treated Fence Posts

G D.

I have a white wood garden summerhouse which is now of a certain age and I worry about wood rot, although it has been painted with garden paint thoroughly from new. But since it was built I've discovered Tung oil, and it occurred to me that cladding it with a longer life wooden product might be the solution to rot. Step in the Ruby Group with an advert for treated Scandinavian Redwood shiplap panels, which carry a 15 year guarantee. These are beautifully made and are delivered free, carefully ...

Treated Redwood Shiplap Cladding Boards

Mr M.

In the past, I have only been able to buy picket pales in a rough sawn finish. These are a good quality planed finish which is comforting when you know that small children will be touching the fence. There is a premium to pay for this compared to the more usual sawn type but I think it is money well spent.

Redwood Round Top Picket Pales

Julie W.

I bought 10 fence post caps , by far cheaper than anywhere else on line or on the High Street . There is absolutely no compromise in quality . Very happy with my purchase . Excellent Value. Excellent quality . Thank you

Fence Post Caps

Alan V.

For the price and free delivery this is an excellent piece of merchandise shame the price went up before I finished my purchase but still worth it, cheapest on the net, well done and my sister will be in touch soon.

Featheredge Driveway Gate

Julie A.

We were so pleased to find this lovely orchard gate - exactly what we were looking for, and at a reasonable price. It was delivered promptly, and we will certainly use this company again if we need similar items. A big thank you.

6ft x 3ft Premium Curved Top Picket Gate

Neil G.

Really good service, actually rang to question the delivery instructions on arrival, which was appropriate. Only took a few days from ordering to delivery day. Oh, and product exactly as hoped. Thanks!

2" x 1" Pressure Treated Timber

Jamie A.

So impressed with the 4 planters I ordered from you. So well made. Methinks that I’ll be ordering some more very soon. Slight delay on delivery and I accepted/understood the reason given. Thank you for my quality products

Deluxe Decking Planter

Peter C.

As soon as stocks were replenished I got the promised email and ordered that day. Arrived safe and sound and exactly what I wanted. This is not the first time I have had quality service and quality timbers from you. I am impressed and continue to recommend your company.

Redwood Round Top Picket Pales

Emma K.

Very happy with the trough, which I will be using as a container pond in the garden. It is robust and generously sized and will look great once planted up and weathered down. I was also impressed with the service from Ruby. I posted a question on their ebay shop page about using the item as a pond and got a swift and very encouraging response. The delivery was also impeccable. Thank you.

Metal Cattle Water Trough / Metal Garden Planter

Alan L.

Rails and posts were excellent value but one of the 2.4m x 15mm feather edge boards was broken and perished on end—— must have been stored at the bottom of the pile. Fortunately I had ordered one spare.

100mm Treated Machined Half Round Rails

Paul C.

Looks lovely but ordered 16 pieces needed 17 rang up for 1 piece you ask me to pay 50 pound delivery. Not happy about that after spending over 200 pound.

Treated Redwood Shiplap Cladding Boards

Ronald H.

I can only share my experience regarding the Devon site. Everything was done with care that gave me every confidence that I would be satisfied with the outcome. It was such a disappointment that their delivery agent did not rise to match their standards. The Companies staff worked with me to bring a conclusion to the delivery agent's failings. The timber slats met my expectation and are in place. Comments from those who share my fence was surprisingly pleasing. I would heartily give the thumbs...

Redwood Round Top Picket Pales

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