The card came out amazing, I get compliments everywhere I go about my card. The staff were very patient and understanding when it came to coming up with a custom design for my card. It took a few tries going back and fourth with the designer, and they were very respsonsive to minor corrections I had. They would email me the design they thought I wanted and I'd respond back with a few adjustments until it was perfect. My only complaint is that I cannot tap my card to pay, I have to insert my card...