Direct Carpet Reviews

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Loree W.

The entire process was so easy. Keith sent samples, helped me measure and the runner showed up super quick. Then we followed the tutorials step by step and it turned out perfect. Highly, highly recommend!

Anderson Tuftex Plaza Taupe Herringbone Carpet Runner for Stairs

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Megan S.

We had an excellent experience with Keith. I told him exactly what I wanted and when I needed it and he was so helpful. We are so happy with our runner, even our carpet installer was very impressed with the quality of the runner. Two thumbs up!!! Would definitely recommend to anyone looking for a beautiful, high quality stair runner.

Exquisite Portrait Corinthian Column Modern Farmhouse Stair Runner

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Luis Z.

Absolutely love how my stairs came out. The installation process was a breeze and the online videos made the installation very DIY friendly. We were nervous with having 2 landings, but they came perfectly cut from the factory. Out stairs have never looked so good!

Boloria Democracy DIY Stair Runner

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Hannah W.

We have been debating carpeting the stairs since we moved into our house almost 8 years ago. We finally decided it was time after our dog and then our son took a tumble down the wood stairs in the last couple months. We found Keith's product and video how-to's that made the project seem do-able. Took a few hours but we got it done! Parent, dog, and kid approved!

Exquisite Portrait Cold Mist D.I.Y. Stair Runner

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Cindee A.

First time runner installer here! We followed the videos on your website, bought the tools needed, and got it done in 3 hours! Love the runner we bought too and that it came with the stair pads too! Highly recommend!

Anderson Tuftex Plaza Taupe Carpet Runner for Stairs

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Robert M.

I am by no means a handy guy but Keith’s videos made it extremely easy to install these 2 runners. I would recommend 10/10. He goes above and beyond to make sure you have exactly what you need and answers any and all questions you may have!

Refined Interest Twilight Jungle DIY Stair Runner

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Stephen J.

This carpet is so plush and went in so nicely in our stairway. Joins between sections of carpet went in seamlessly and the project could not have worked out better even though I was a total novice at carpet installs.

Natural Artistry Smoke Screen DIY Modern Stair Runner

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April G.

Wonderful company to do business with! Keith on the live chat was so helpful. Personalized service with an online purchase is almost unheard of, but it happens with Direct Carpet. Thank you! The carpet stair runner is installed and looks fabulous. No more slipping on the stairs. Highly recommend!

Natural Artistry Raffia Basket Modern Farmhouse Stair Runner

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Scott W.

Grateful to find Keith’s videos on YouTube! So useful for a DIYer like me. The before and after is so dramatic! It’s great making the wife so happy. Thanks for your help

Anderson Tuftex Chase Contemporary Modern Stair Runner

Holly K.

Absolutley LOVE our herringbone carpet runner from CarpetDirect! The Youtube videos helped my husband so much- he was able to successfully install it and it looks like a professional did it! THANK YOU FOR YOUR EXCELLENT CUSTOMER SERVICE AND PRODUCT!

Anderson Tuftex Plaza Taupe Herringbone Carpet Runner for Stairs

Shah H.

We absolutely love the runners! We did two stairwells in our 100 year old home and could not be happier with how the carpet looks and feels. We ordered the 28” to show a little more wood tread and stay in keeping with the age of our home. Also opted to have professionally installed instead of DIY. Our installers commented how easy the installation was since each stairwell all one piece. Our 14 year old pup, who’s become nervous on the wood steps, now runs down the stairs without hesitation. We a...

Anderson Tuftex Plaza Taupe Herringbone Carpet Runner for Stairs

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Karen S.

The carpet runner and padding was shipped fast. The quality of the carpet was great. Installation was so easy with the great tutorials. We love it. Thank you so much.

Refined Interest Winter Delta DIY Stair Runner

Kristyn S.

This was a project that I undertook without any assistance from my husband and I am proud to say that I did it myself! The videos were amazing - so informative and I felt very comfortable tackling this project myself having watched them. And the quality of the carpet is amazing. I am thrilled with how it turned out.

Refined Interest Winter Delta DIY Stair Runner

Daniella O.

Stunning! Everything was perfect! Love dealing with Keith. What seemed like a frustrating task for me as i was shopping around, What a relief it was when u contacted this company. He made it seamless and easy and I love my purchase

Anderson Tuftex Plaza Taupe Herringbone Carpet Runner for Stairs

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Paul

Top notch customer service and communication and great quality. The DIY videos were invaluable and made this project so much less stressful. We could not be happier with how our stair runner turned out. Highly recommended!!!

Anderson Tuftex Plaza Taupe Carpet Runner for Stairs

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Alyssa S.

Absolutely love! I ordered several samples at first which was so helpful. After narrowing it down to two, I did a cleaning test on both and was impressed by how easy it was; considering the rug is white I was nervous. I knew I was not going to DIY this (I know my limits!) and hired a local professional who had it installed in less than an hour. He was blown away by the quality of the rug, the sturdy backing, and the fact that it came with pre-cut felt pads- it made his job so easy. For me, I am ...

Tranquil Spirit Snowfall Pet Perfect Stair Runner

Kellie R.

I installed the padding and carpet, it was easy to work with and I love how it turned out. Great company to work with! Kellie

Anderson Tuftex Plaza Taupe Carpet Runner for Stairs

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Maureen C.

Looks great and was easy to install after watching the videos. Did the part in the photo after work on Friday. Took about an hour only!

Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner

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Lyle S.

I love the product. Easy to install after watching installation videos. Easy to order and runner came very fast. Overall very satisfied and would highly recommend.

Exquisite Portrait Cloud White Stair Runner

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Vince A.

Keith is the best to work with. His videos are spot on with getting this done DIY. He is very professional and quick to respond for help!

Exquisite Portrait Arctic Staircase Runner

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Aaron C.

Awesome service and great product! I watched all of the how-to videos on the website and install was a breeze!

Boloria Democracy DIY Stair Runner

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Jamie J.

We love the look and feel of our stair runner. We couldn’t be happier with the way it turned out.

Stair Runner Samples

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Luis Z.

Perfectly cut to size. Installation process was easy and the videos were helpul to have and follow. Highly recommended product.

Boloria Democracy Stair Runner Landing

Janelle B.

Exceptional! Great customer service and the product is awesome. Plush but durable and my husband found it good to work with. Would recommend again

Boloria Democracy DIY Stair Runner

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Sara S.

Seamless customer service at all steps: quick response to questions, ordering and shipping, and the great installation tutorials. Excellent carpet runner!

Anderson Tuftex Luminary Stair Runner Landing

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Karen S.

We had a left landing and it was cut perfectly for our landing and stair. The quality and fast shipment was excellent. We love it. Thank you.

Refined Interest Winter Delta Stair Landing

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Patti J.

Great experience with Direct Carpet. Nice selection and quick delivery. Great instructional videos for installation too. Excellent, efficient support! Thank you!

Ultimate Image Evening Slipper DIY Stair Runner

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Thomas C.

Simply install that took 2-1/2 hours. Perfect choice for our stairs. Dog no longer has to ski down the steps!

Anderson Tuftex Herringbone Stair Runner Silverado

Perla H.

It was a very easy process with Keith advise. We are so happy with the outcome. Thank you Keith. 💞

Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner

Hubert G.

I have a house built in 1919 by the Consolidate Coal Company with White Oak that came from virgin timber. This was a "bosses" house. It wasn't for another couple of years that a railroad was built under Pine Mountain that the area timber could be harvested. So it is possible and maybe likely that the floors were in trees 300-400 years ago. So something this nice now has it's best covering in over 100 years!

Anderson Tuftex Plaza Taupe Herringbone Stair Runner

Nicole T.

Absolutely STUNNING! Keith & his crew are top notch! Shipping as fast as lighting. I can’t recommend them enough. The how to install videos made this so easy & I had it done in less than 3 hours.

Refined Interest Winter Delta DIY Stair Runner

Kori D.

Amazing and very quick. This carpet was backordered everywhere but got it within a week from Direct Carpet 10 out of 10 and would do it again in a heartbeat

Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner