Direct Carpet ReviewsSee store reviews

Keith, You know how the saying goes “happy wife, happy life” ! We can not be more pleased with our new herringbone stair runner, and more impressed with your business. I will definitely be recommending Direct Carpet to everyone that I know ! After looking locally at what was available for stair runners, we decided on Direct Carpet for their beautiful, quality carpet selections, reasonable pricing, included underpad, and free shipping. We ordered the stair runner on a Monday, received a text mes...

I watched all the videos and did exactly what he said. The results speak for themselves! Thrilled that everything went according to plan - no surprises once I figured out the "technique" needed after the first few stairs. Then, it went smoothly. I thought the connecting piece between both of my stairs ( after the 1st six steps there is a turn and then another six steps), but it was easier than I first thought. Just follow the video steps. Easy. This is for a house I do not live in- but a flip ho...

I am so glad we chose Direct Carpet for our project. After moving into our new house, we had our stairs redone and repainted. After a lot of research, we finally found the perfect color, texture, and quality material at a very affordable price. Since we have two sides of stairs along with two landings and a column in the middle, I definitely needed help figuring out the right measurements. Thankfully, Direct Carpet has the best customer service we could have asked for. They made sure that my ord...

This was my first time installing a rug runner and rug landing. Direct Carpet made the process understandable with their videos. It's important to have the proper tools and use them as instructed. Installing the landing was a bit more challenging. Although the video points out the need to align the rug runners at each end of the rug landing. It's natural to expect the exposed wood around the rug landing to maintain a constant space. It can only do so with a perfectly squared landing and I ...

The entire experience was second to none. From the minute I started looking at their product, I knew I was going to be satisfied with their product. It was a Saturday after 5pm, I had a question and sent them a message expecting to hear back on Monday. Instead it was quickly responded to. The representative reached out via text and answered my inquiry in real-time. They followed up with my on Monday, to answer another question. After I purchased the product they kept the communication open, aski...

We love this runner, it completed our stairs! The cafe color really compliments the black stairs, it’s not quite black and I like that. It nicely pulls colors from the black stairs and the brown banister. The combination of the carpet and padding is so nice to walk on, it feels like such high quality. Keith was super helpful when it came to measurement questions, our landing has 2 different lengths and so I had many questions before ordering. His videos also made this easy to measure and install...

The runner came out beautifully! The Exquisite Portrait Arctic is soft underfoot, was easy to install, and is now Milo's favorite place to hang out! From ordering samples to the finished product, dealing with Direct Carpet and Keith has been fantastic. I fix a lot of my own stuff, and this has been the best experience I have had working with a supplier. I learned so much! If you want to DIY your stair runner, use Direct Carpet, watch Keith's videos and follow his advice: get the right tools, fol...

Thrilled with the result. First ever attempt at a stair runner/carpet installation - took a few hours to complete, but well worth the effort and certainly more cost effective than alternative runners we considered. Our pup, who just recovered from her 2nd ACL surgery, can now go up & down the stairs with ease. Overall, a great experience with the DirectCarpet team - Keith was extremely responsive, shipping was quick, and product exceeded our expectations. Would recommend to anyone in the market...