Direct Carpet Reviews - 124 Reviews | directcarpet.com

Direct Carpet Reviews

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undefined review of Anderson Tuftex Cork Herringbone Stair Runner image 1 out of 1
Mark M.
Direct Carpet was very responsive. Almost immediately after submitting the order, I was contacted to provide information so they could provide the proper pads. Shipment was quick. Although they are advertised as suitable for DUI, I chose to hire someone. But, after watching some of the installation videos, I was able to suggest to the installer the best place to cut the runner during installation, and he followed that direction. A good experience from beginning to end.
Anderson Tuftex Cork Herringbone Stair Runner
undefined review of Anderson Tuftex Plaza Taupe Herringbone Stair Runner image 1 out of 1
Aaron P.
Great experience and very helpful! Shipped quickly and even provided a little extra to ensure I had enough to complete the stairs!! Watched The videos and they made installation a breeze! Thank you so much!!
Anderson Tuftex Plaza Taupe Herringbone Stair Runner
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Shannon M.
Keith was awesome and helpful in placing my order. We are extremely pleased with the outcome. Our installer really enjoyed the pre-cut padding and the one piece of carpet to work with.
Stair Runner Samples
undefined review of Corinthian Column Stair Runner Landing image 1 out of 1
Valerie B.
The Direct Carpet team did a wonderful job accommodating to our intricate staircase landing! We couldn’t be happier with the customer service, rug quality, and ease of the DIY. Our home has certainly been elevated with this project!
Corinthian Column Stair Runner Landing
undefined review of Boloria Windsor Gray Stair Runner Carpet image 1 out of 1
Don C.
Great Service and product! I couldn't have done it without your YouTube DIY videos! Just an amazing company. A lot of today's companies could learn a lot from yours! Thanks Don C
Boloria Windsor Gray Stair Runner Carpet
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Rachel R.
Super pleased with how our stairs turned out! It was difficult finding a source for two different stair widths in a pattern we liked, but your product fit the bill! Also very happy with the quality of the carpeting. I was worried that my dogs’ nails would snag the carpeting, but it hasn’t. Great product!
Stair Runner Samples
undefined review of Anderson Tuftex Cafe Noir Modern Herringbone Stair Runner image 1 out of 3+2
Jamie B.
My husband did an excellent job installing and found the videos very helpful. We needed to rent a couple of tools for the project, but it was manageable. He did say that installing carpet is hard work! We love the quality and how it turned out.
Anderson Tuftex Cafe Noir Modern Herringbone Stair Runner
undefined review of Exquisite Portrait Corinthian Column Modern Farmhouse Stair Runner image 1 out of 3+2
Kimberly W.
Absolutely thrilled with our new runner! It took a long time to find one I liked that was a blend of timeless and distinctive. The color is so pretty and there is enough contrast that I don’t have to worry about our three dogs ruining it in a week. I am super impressed with the quality. As a bonus, the DIY videos made installation pretty simple, even with zero experience. Highly recommend:)
Exquisite Portrait Corinthian Column Modern Farmhouse Stair Runner
undefined review of Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner image 1 out of 3+2
Richard B.
I watched all the videos and did exactly what he said. The results speak for themselves! Thrilled that everything went according to plan - no surprises once I figured out the "technique" needed after the first few stairs. Then, it went smoothly. I thought the connecting piece between both of my stairs ( after the 1st six steps there is a turn and then another six steps), but it was easier than I first thought. Just follow the video steps. Easy. This is for a house I do not live in- but a flip ho...
Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner
undefined review of Anderson Tuftex Plaza Taupe Carpet Runner for Stairs image 1 out of 2+1
Chris F.
We couldn’t be happier with how our stairs turned out. Product was delivered quickly and as advertised. Customer service was excellent, and they provide all the resources for the DIY’er to complete a professional looking install!
Anderson Tuftex Plaza Taupe Carpet Runner for Stairs
undefined review of Boloria Windsor Gray Stair Runner Carpet image 1 out of 3+2
Timothy S.
Great "how to" videos. From measure to install, loved it. As a first timer, I could have used a bit more instruction on how to really get the seams better. I know for the next time.
Boloria Windsor Gray Stair Runner Carpet
undefined review of Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner image 1 out of 1
Lora D.
Happy to have found this Canadian site! Step by step instructions on carpet measurements, tools needed for install and easy to follow videos. Overall, I placed an order with confidence knowing cost was reasonable, shipping would be tracked and support would be there if I need them! Thank you!
Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner
undefined review of Exquisite Portrait Corinthian Column Modern Farmhouse Stair Runner image 1 out of 1
Valerie B.
We love our new runners! We have lots of stairs in our house and now it is much more comfortable to go up & down and safer for our dogs and baby.
Exquisite Portrait Corinthian Column Modern Farmhouse Stair Runner
undefined review of Anderson Tuftex Modern Gray Herringbone Carpet Runner for Stairs Luminary image 1 out of 1
Kevin F.
The carpet was fantastic quality, but I appreciate all the advice Mr. Shannon provided, as well as his many, many high quality how-to videos that made the process relatively simple and easy.
Anderson Tuftex Modern Gray Herringbone Carpet Runner for Stairs Luminary
undefined review of Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner image 1 out of 4+3
Susan B.
Was great to get samples first to validate coloring. The first few samples would not have worked. The last one did so ordered it! Videos were great and walked you through process! The carpet definitely is not pliable so takes some hand and a strength, but not hard from a sill perspective. I was concerned about how the pattern changing direction due to landing would look, and have it say it looks great! Very happy with product, service, and results!
Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner
undefined review of Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner image 1 out of 1
Mallika M.
I was very happy with the quality of the runner! But the service and attention was even better...all my questions were answered promptly and I even got some great design advice!
Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner
undefined review of Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner image 1 out of 2+1
Kathi F.
I love our new runner! The color and texture are perfect and the service was great. The runner came in just a few days and the customer service was excellent. I would definitely buy from direct carpet again.
Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner
undefined review of Anderson Tuftex Cafe Noir Modern Herringbone Stair Runner image 1 out of 3+2
Mike H.
Purchased the stair runner online. Keith reached out to me shortly after to ensure he understood how many treads, also tread depth. In order to get the exact underpad we required. Once I was ready to move on with the installation. I watched a few of Carpet Direct easy install YouTube videos. Following that I reached out to Keith, as we were installing antique carpet rods. With his guidance it was an extremely simple install with amazing results. Cheers to the professional team at Carpet Direct
Anderson Tuftex Cafe Noir Modern Herringbone Stair Runner
undefined review of Anderson Tuftex Batique Cathedral Stair Runner Landing image 1 out of 1
Joe C.
Keith is the man, fast communication and shipping from Canada to NJ. Fully custom runner and landing cut perfectly. We’re very happy with it all and would highly recommend this diy to anyone! Thanks again Keith!
Anderson Tuftex Batique Cathedral Stair Runner Landing
undefined review of Anderson Tuftex Batique Cathedral image 1 out of 2+1
Joe C.
Keith was awesome from start to finish! He’s very responsive and fast with texting. The runner and landing fully custom and cut perfectly. Also very fast shipping from Canada to NJ! Keith makes the install look easy. Do not be fooled, he’s a pro. It’s a lot of work haha! With all the tools and videos, it took me a few hours. Not bad. We’re very happy with it all and would highly recommend this diy to anyone! Thanks again Keith!
Anderson Tuftex Batique Cathedral
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Katy L.
This was a smooth process from start to finish including the very helpful how-to videos! Ordering samples was useful to see how they looked in the space. The order was shipped quickly and even included all the padding cut for each stair. We appreciated all the attention to detail! Thank you!
Stair Runner Samples
undefined review of Boloria Democracy DIY Stair Runner image 1 out of 1
Amanda O.
Keith was super helpful during the process, helping to ensure the correct size was purchased and that I had all of the tutorials I needed. Definitely broke a sweat during install but it turned out even better than we expected! The carpet is very high quality and I can't wait for my little kiddos and senior dog to safely get up and down the stairs.
Boloria Democracy DIY Stair Runner
undefined review of Rustique Vibe Modern Stair Runner Landings image 1 out of 1
Kevin M.
This product is beautiful and very easy to install using the DIY videos offered by Keith Shannon. Keith and the DirectCarpet.com team were fantastic to work with, and very supportive during my install process. Kevin MacIlvane Lady’s Island, SC
Rustique Vibe Modern Stair Runner Landings
undefined review of Anderson Tuftex Plaza Taupe Carpet Runner for Stairs image 1 out of 5+4
Catherine E.
We are absolutely thrilled with our new carpet runner! It is the final addition to our upstairs wood flooring installation. Ordering was easy, with prompt delivery. Carpet runner exceeded our expectations! Would highly recommend Direct Carpet.
Anderson Tuftex Plaza Taupe Carpet Runner for Stairs
undefined review of Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner image 1 out of 3+2
Donna C.
Had a wonderful experience from start to finish! Keith responded to my questions quickly and helped me place the the order. His videos made DIY install easy! My sweet old dog fell down the slippery stairs so I needed a runner ASAP. Keith (a fellow animal lover) had my order sent out that same day. Amazing product and spectacular customer service!!
Anderson Tuftex Only Natural Cliff Edge Herringbone DIY Stair Runner
undefined review of Ultimate Image Harmony Tan DIY Stair Runner image 1 out of 1
Danyelle B.
Fantastic customer service! Helped me order samples in advance, coordinated post-order to confirm stair # so padding could be sent… WONDERFUL experience, and great product!! Just had the carpet runner installed yesterday - and we are SO pleased with it!! Highly recommend. Thank you Keith and your team!!
Ultimate Image Harmony Tan DIY Stair Runner
undefined review of Anderson Tuftex Only Natural Cafe Noir Modern Herringbone Stair Runner image 1 out of 1
Anna M.
Love it all and easy to install. I do have one request please….there was not enough padding for my landing. If you could send a couple more pieces it would be amazing!!! Thank you
Anderson Tuftex Only Natural Cafe Noir Modern Herringbone Stair Runner
undefined review of Anderson Tuftex Plaza Taupe Carpet Runner for Stairs image 1 out of 5+4
Catherine E.
We are absolutely thrilled with our new carpet runner! It is the final addition to our upstairs wood floor installation. Ordering was easy, with prompt delivery. Carpet runner exceeded our expectations! Highly recommend Direct Carpet.
Anderson Tuftex Plaza Taupe Carpet Runner for Stairs
undefined review of Anderson Tuftex Plaza Taupe Carpet Runner for Stairs image 1 out of 4+3
Gregg B.
We absolutely love this stair runner. The carpet is very high quality, great feel underfoot, rich colors, nicely bound edges and really solid backing material. The padding was also very good quality and great feel under the runner. But more importantly Keith and his team provide exceptional service. Our install included 3 winder stairs which require custom cut pieces. We made templates for the stairs (by watching Keith's video on how to make winder stair templates) and sent them to Direct Car...
Anderson Tuftex Plaza Taupe Carpet Runner for Stairs
undefined review of Anderson Tuftex Modern Gray Herringbone Carpet Runner for Stairs Luminary image 1 out of 1
Jennifer M.
In love! No more slips in the middle of the night on the wooden stairs. The entire process was so easy.. from measuring to the last staple. Step by step videos made me confident I could transform my stairs, and I did!
Anderson Tuftex Modern Gray Herringbone Carpet Runner for Stairs Luminary
undefined review of Plaza Taupe For Rob Hazzard image 1 out of 1
Robert H.
I could not be happier with the final outcome of this DYI install. Keith was very accessible throughout all stages; initial inquiry, sample ordering, measuring, placing order, prepping with videos made directly for answering my situation, and especially during install, never left me hanging.
Plaza Taupe For Rob Hazzard
undefined review of Exquisite Portrait Arctic Staircase Runner image 1 out of 5+4
Jason D.
I am very happy with this carpet runner. It is beautiful and very soft on the feet. I may spend the night sleeping on my new stairs. Keith was incredibly helpful when answering my many questions. He cut some custom pieces for the pie shaped stairs and they fit perfectly. The self help installation videos Direct Carpet has on their YouTube channel made for a smooth installation. I love the carpet and it can't stop staring(stairing?) at it. Thank you for everything!
Exquisite Portrait Arctic Staircase Runner
undefined review of Anderson Tuftex Plaza Taupe Herringbone Stair Runner image 1 out of 3+2
Jason K.
First time installing carpet and it went great! The DirectCarpet team was very helpful after I ordered to make sure we got it right. We're very happy with the results and now we don't need to worry about our pup falling down slippery wood steps anymore!
Anderson Tuftex Plaza Taupe Herringbone Stair Runner
undefined review of Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner image 1 out of 2+1
Bill M.
ANDERSON TUFTEX LUMINARY MODERN GRAY HERRINGBONE CARPET RUNNER Love it. Very good quality carpet at a fair price. Easy to install and looks gorgeous. Followed installation videos on website and had no problems with install. Keith reached out to me after purchasing online to confirm the length needed and answered my questions immediately. Great service and product. Will be buying another runner from them.. I highly recommend using this company.
Anderson Tuftex Luminary Modern Gray Herringbone Carpet Runner
undefined review of Ultimate Image Evening Slipper DIY Stair Runner image 1 out of 1
Janet G.
We had such a great experience with this DIY project. Samples and ultimately the runner we chose arrived within days of placing our orders. The runner is beautiful and was easy to install. Keith was amazing with answering our questions. Highly recommend this company if you’re in the market for a stair runner.
Ultimate Image Evening Slipper DIY Stair Runner
undefined review of Anderson Tuftex Plaza Taupe Carpet Runner for Stairs image 1 out of 1
Austin M.
Buy the runner! Wish we did it sooner! Keith's step-by-step videos made the installation such an easy process. I always wanted a stair runner but the quotes we got were too expensive and I didn't think we could DIY because of the L-shape landing. This site is the ONLY one that makes the landing turn pieces for DIY-installation, which is key when installing a runner with a vertical pattern.
Anderson Tuftex Plaza Taupe Carpet Runner for Stairs
undefined review of Boloria Windsor Gray Stair Runner Carpet image 1 out of 1
Keri N.
Initially we were looking at cheaper options (buying several smaller runners online and piecing them together), but we knew they wouldn't last. This carpet runner is absolutely high-quality and was easy for us to install. We have a background in DIY projects, but for those who don't— Watch the videos and get the right tools (knee kicker and tucker a must), and you can do it, too! We appreciated how the carpet was packaged with care, and there were markings advising us which side to start with,...
Boloria Windsor Gray Stair Runner Carpet
undefined review of Stair Runner Samples image 1 out of 1
Sarah S.
I could not be more pleased with the entire experience. The runner turned could exactly how I dreamed it would. Shipping was quick and the installation was easy with Direct Carpet assistance. Many thanks! ☺️
Stair Runner Samples
undefined review of Anderson Tuftex Nylon Carpet Runner For Stairs DreamScape /Pelican image 1 out of 1
Damon L.
With the helpful guidance from Keith, the runner installs went very smoothly and I can now enjoy the look and feel of some nice carpeting (with improved safety) on my laminate stairs.
Anderson Tuftex Nylon Carpet Runner For Stairs DreamScape /Pelican
Direct Carpet ReviewsMore details