Horrible and misleading business practices. At the time I placed my order, the company had only a return policy posted—there was no exchange policy and no two-week deadline disclosed.
After my purchase, the company changed its website to add a separate exchange policy and attempted to retroactively enforce new terms that did not exist when I ordered. The newly created exchange policy mirrored the original return policy, while the return policy was rewritten to state that refunds are not offered ...