GEM Opticians Reviews

Marianna M.

I was positively surprised with efficiency of the seller. In the beginning it seemed a bit scary to prepay almost a year in advance for the sunglasses. But I risked and when I arrived to India, I payed the balance and got my delivery locally. Very pleased by service and the product. Highly recommend this company to everyone !!!

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Souma S.

Loved it..they communicated each & every time with me. Got the percel before their commitment date..u people can trust 100%.

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Praveen M.

Loved the Balmain. Have been their loyal customer for the past 3 years. Have purchased Gucci, Dolce Gabanna glasses from them. Authentic products and trust them 100%. Their service standards are high and customer service is exceptional. Thank you very much .

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Samreen F.

Had a lovely experience ordering through Gem opticians! They helped me out throughout the delivery process and were very accommodating with any requests I had. Thank you for all your help :)

Aspire AIR Toric for Astigmatism (R)

Rhea C.

Thank you so much team GEM for the super quick delivery. (I had requested a last min urgent delivery). Just surprised my husband with his present & he absolutely loves them! Thank you so much team GEM for making it on time! Can’t wait to order more.

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Dr Sharad G.

It was an awesome experience shopping with Gem opticians for Gucci sunglasses. In fact I have purchased 3 different sunglasses from them in a short span . The stuff is authentic and the packaging was very nicely done .

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Brian M.

Amazing, wonderful, perfection! 100% satisfied over here. Prompt international shipping. The frame was packaged securely and delivered to the States without issue. Representatives at GEM are courteous and have promptly responded to my written inquiries, sent additional photos, and have assisted with payment processing. My first purchase from GEM and I will likely be back in the near future. As a collector, I strongly recommend. Thank you.

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Kranti M.

This is my 5th pair of Sunglasses from them, their customer service is amazing, they go above and beyond in satisfying their customers. Their suggestions/recommendations for my needs have always been on point.

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Haemang R.

I ordered the Burberry sunglasses online. Initially I was skeptical about making the purchase online, then I got in touch with one of the representatives and he gave me the assurance regarding the quality & authenticity. I am happy with the overall experience of shopping with Gem Opticians. Would continue doing so and also would recommend anyone who wishes to buy eyewear, online or in store.

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Karan C.

Extremely happy with the packaging of the product , very warm staff and coordinated really well, best place to buy all your luxury eyewear, I’m a regular now, the best part accurate on pricing and trusted sellers , thank you so much !!

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S Hari K.

Generally we come across with so many wonders out of d best is meeting with gem opticians , really so nice , we get authentic product , d reaction of online team is awesome , their patience towards customer n their suggestions toward owning a pair of gogs is super ,generally choosing a pair gogs tat to very expensive from online is so difficult but they made it very easy by sending live pics n videos ,really out of box experience my frnds I am frankly speaking d best opticians ,coming to d pa...

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Anvita P.

Very supportive sales team and great shopping experience. I have been to the South Ex store many times but purchased online for the first time this pandemic and the experience was just as good !!

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Vikhyat N.

My Overall experience is very good ..client assistance is very professional, packaging and delivery was perfect and on promised time . I am in love with my purchase . Looking forward to order more

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Akshay M.

Had a great experience buying from Gem! Bought these Balenciaga's and a dior sunglass for my wife's birthday. Anindya was super helpful in arranging the piece even though it was temporarily out of stock, and understood the urgency of the situation. Both the frames as soon as finalised were packed and shipped and received well in time. Looking at the quality of the deliverables has increased my confidence in the originality and the authenticity of the shop. Looking forward to ordering some more i...

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Akshit A.

I was assisted by Mr.Anindya for my purchase from Gem Opticians. I received the sunglasses timely (courier) and the sunglasses turned out to be much better than my expectations. The packaging by Gem Opticians was the best part.Rarely any seller (in my experience) has gone that extra mile to pack them in such a careful manner. Order it and witness it for yourself. Unwrapping the sunglasses became the happiest part of my purchase. The sunglasses look beautiful. Will surely recommend Gem Optic...

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Lahari V.

Thanks to gem opticals for the smooth and hassle free delivery . At first I was skeptical abt the payment since there was no COD . But they are so customer friendly they reached out to me personally and took a partial payment and assured me abt the delivery. Trustworthy !

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Himani S.

I was really scared to pick a Gucci shades of my choice from a store in India. Gems team was so smooth wit communication and experience! They are really prompt with responses. When i got my product they arranged even when it was out of stock, i was really happy! I ofcourse checked the authenticity but i must say it was Authentic, best customer experience and a very smooth purchase. Definitely recommend them 👏

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Kanika M.

I purchased a pair of the Balenciaga oversized wayfarers and I absolutely love them!!! Can’t wait to style them with my hoodies and overcoats. The online store was super easy to navigate and Ms. Geetanjali kept me updated regarding the delivery. Never experienced such hassle-free service in India before. Highly recommend!!

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Sweta S.

Customer support is amazing . I lost my parcel because our guard misplaced it ,however, the executive named Ankit really helped me throughout the process by providing the picture of the parcel ,coordinating with the delivery guy, etc Amazing support and kudos to the team . We truly need such kind of people in the customer services. Thank you gem optician

Air Optix Colors (R)

Tejumal T.

Ordered a pair of Gucci from Gem Opticians to be delivered at Bangalore. Very pleased with the overall service provided by Trivin and Gem Opticians. The package was beautifully packed with all the necessary accessories, warranty etc. and delivered within a very short span of time at my residence in Bangalore. Extremely happy with the purchase and would recommend Gem Opticians to everyone. They have lived up to their legacy and have commendable standards of professionalism and client satisfaction...

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Monaliza N.

Geetanjali was really helpful ❤️ Thank you so much for your help for choosing my sunglasses. Thank god I took your advice. The sunglasses was very classy and elegant 😎😎

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Aishwarya P.

I was in search of one product in particular and that is how I found Gem Opticians. They had the Gucci Sunglasses I was looking for. It was out of stock by the time I placed the order but then they managed to get the same product for me. Their service was great! They made sure to communicate, update regarding the status, delivery was super fast, packaging was lovely... over all it great service. I'm totally happy with my purchase and would love to shop again!

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Yuvika S.

I ordered a pair of Dior sunglasses recently from Gem Opticians recently. It was a pair I wanted for a really long time and I was so happy to find the exact same one on their website. The current discounts they are offering are great. Super happy with the overall experience. The process is seamless and the delivery was professional. The staff was in touch all the way till the product was safely delivered. Overall a great experience.

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Arpit Rajiv K.

Geetanjali has been exceptional in providing a memorable service. She assisted me after I made a purchase which wasn’t a good fit. Hands down to her for winning me as a loyal customer to GEM. Thanks

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Shraddha B.

The overall experience of online shopping was quite smooth. The sunglasses were in perfect condition and were packed well. The customer service was excellent. Geetanjali from GEM opticians personally followed up to update me on the shipment progress and also made sure I received it . It was indeed wonderful to have brands like Saint Laurent being easily accessible through GEM opticians . Thanks a lot!!! Extremely satisfied with my experience!!!

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Aashna S.

Amazing and authentic sunglasses and even better service. The team was so helpful will definitely recommend them to friends and family and all my future purchases will be via them!

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Anurag J.

Original product, great fit and super fast secure delivery from Gem Opticians! However, a word of praise for Geetanjali is a must. An amazing in-store retail executive who showed amazing patience, tenacity and prompt response to my plethora of queries. She is pleasantly persuasive and quite knowledgeable about products she deals with. I ended up buying the frame only because of her. Wish her a rewarding career in retailing and other customer facing businesses.

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Harini T.

This gucci sunglasses were so good in real than in the website. I really loved it 😍 Thanks to Geetanjali for always being patient and helping me with so many options😀

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Ankit B.

Received the sunglasses in perfect condition and beautifully packed The product is amazing but the customer service was top notch as well Would highly recommend picking up a pair without any hesitation Also a special thanks to Geetanjali for all the help with the purchase!

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Roopshri S.

Superb it’s luxurious I recommend my friends and family Thanku gem for sending me my first Gucci and staff behaviour too good and helpful I’m very happy and continue shopping next is Prada 😊

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Sharath G.

Beautiful shades and very helpful team from gem opticians easy to select and order they even provide live photos through WhatsApp which makes much easier in selecting...I'll keep ordering from Gem Opticians for sure..thanks 🙂

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Regina R.

Loved the authenticity of the product and the perfection to which my spectacles were made. Great service and very helpful in terms of lens selection and of course they have a wide range of bespoke frames. Very prompt response and excellent service. 5 star experience to be honest!

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Sarath M.

Had an amazing experience with Gem Opticians. I had placed the order after enquiring the the product availability, and they were very prompt in responding. Got my product delivered on time ! I would definitely recommend Gem Opticians!

Acuvue Oasys for Astigmatism (L)

Raheel S.

I saw the specks online and just ordered the frame however they got in touch with me and also prepared it as per my prescription. Gem Opticians beauty is there personal attention to the client. the frame it self is fantastic and they excel in have a huge range of choices.

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Sidharth R.

Outstanding purchase experience. High priority on time delivery. Highly recommended for the ultra luxury experience. Kudos Team!!

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Kedarisetty S.

Gem opticians are perfect at their work . they have delivered on time , their packing is also great

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Dev P.

Too good quality with the best price and service Fully satisfied with GEM OPTICIANS

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Souvik B.

Loved the product too much…❤️❤️ Gem optician is best in the town… Highly recommended ❤️

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