GEM Opticians ReviewsSee store reviews

At first, wrong pair of sunglasses were delivered. We promptly let gem opticians know about the same and they acted upon it swiftly. Special thanks to Adarsh who reached out to us and assured us that they will conduct a thorough investigation on this. They sent the correct pair of sunglasses once the investigation was done. Really appreciated the thorough professional behaviour of Adarsh in handling this situation. The glasses themselves look great and are genuine. Great work! And thanks for you...

I'm impressed with the entire transaction experience from my Google search to the purchase. I had never purchased anything before just by texting on WhatsApp chat. I expected a bot to respond with canned responses, but this was a pleasant surprise. The WhatsApp chat support was very responsive and polite. I took a day to decide about the purchase and not a single time did they try to annoy me with unnecessary pings or sales pitches. I truly appreciate this in today's age where spam calls are a c...

I recently purchased my third pair of glasses from Gem Opticians, and I must say their service has been exceptional every single time. This time, the specific frame I wanted was initially out of stock. However, the team went above and beyond to source it for me and ensured it was delivered promptly. Their dedication to customer satisfaction is truly commendable. The glasses are 100% authentic, and the quality is exactly what I expect from a reliable optician. It’s rare to find businesses so com...

Ordered a pair of Gucci from Gem Opticians to be delivered at Bangalore. Very pleased with the overall service provided by Trivin and Gem Opticians. The package was beautifully packed with all the necessary accessories, warranty etc. and delivered within a very short span of time at my residence in Bangalore. Extremely happy with the purchase and would recommend Gem Opticians to everyone. They have lived up to their legacy and have commendable standards of professionalism and client satisfaction...

Apart from the great collection of sunglasses they have that ranges from affordable budget to luxurious ones, there’s 2 things I loved while interacting with them : 1. When shopping for sunglasses online, it’s difficult to make out how the glasses would actually look in real life, how dark would be the shades and even the exact colour (as opposed to the images of the items). I contacted WhatsApp for Gem Optics who helped me clarify all of my doubts and most importantly sent me different pics of ...

I had such an incredible experience working with Gem Opticians. Their level of professionalism and attentiveness was exceptional throughout my entire transaction. Not only were they able to provide me with an extremely rare pair of sunglasses, but they made the experience of working with them an absolute pleasure from start to finish. I honestly cannot say enough positive things about them. I HIGHLY recommend them to anyone looking for a special pair of sunglasses :) thank you again for everythi...

Exceptional Service & Stunning Collection! I recently purchased a pair of Versace sunglasses from Gem Optics, and I couldn’t be happier with my experience! Their collection of luxury eyewear is absolutely stunning, featuring an impressive range of high-end brands, including the latest Versace designs. The sales team was incredibly helpful, knowledgeable, and patient, ensuring I found the perfect pair that suited my style and face shape. Their customer service is truly commendable, making the e...

It was an amazing experience shopping from gem opticians They are the sweetest people when it comes to customer service as it was my first time purchase. I was in a doubt of giving the entire payment. They even offered me a cash on delivery For me to be comfortable Again, the quality is amazing. I would suggest everybody to go for their website. If you guys want original stuff with a lot of guarantee. Also, they have the best collection I will definitely be the permanent customer and keep shop...

This was my first purchase from Gem Opticians, it was so smooth and the customer support was so helpful to make me understand how genuine the product is and answered all my queries because of which I finally decided to go for the product and one more thing the packaging was just awesome, I never had such a beautiful experience of buying. I have purchased from many other store but this was some different experience. Thank you Team Gem Opticians for all support and such quick delivery of my sungla...

I reached out to Gem opticians for a custom creation of Akoni Leo 101 sunglasses. Even though I am based out of Mumbai their team answered all my queries patiently and helped me select the most suitable options. They understood my taste and my requirements. The sunglasses arrived in perfect condition and I am very happy with the overall service, professionalism and support of the Gem opticians team. I look forward to shopping more here. Thank you to the team and specifically to Anindya and Trivi...