Customer service was horrendous. I sent multiple pictures of the product I received, which was not compatible with the hardware sent, and they kept send me the same end posts. They don't know their own products and took over 3 weeks to resolve my issue, which was simply sending a small box of the correct mounting hardware.
The product itself and the instructions are fine. I would also be critical that they label themselves an American company, but everything is made in China and you don't real...