SmartWings ReviewsSee store reviews

The shipped packaging is the best I've ever seen on any package delivered. The assembly instructions were good and the shades fit in place quite well. The only odd thing about the directions were the instructions for the solar panel. The instructions suggest installing the panel on the skylight glass, but that is not possible on my skylight, because there is a screen that sit between the glass and the shade. I opted to install the solar panel on the frame of the SmartWing shade. It is bloc...

These shades get MORE than 5 stars!!! They are wonderful! Living in a townhouse with a ground floor bedroom was a big privacy problem, especially that we like the morning light. Now, with three parallel shades coming down from the top, we have BOTH lots of light AND lots of privacy. Either "top-down" or "bottom-up" or Both, it's a perfect combination. So easy to install, too. We used double sided adhesive tape to run the charging wires along the moldings, and it doesn't show. We LOVE th...

They look and work great. These windows are 10 ft. tall, so I wasn't sure whether the solar panel would provide enough power to maintain the battery charge with multiple uses per day. But so far the panel is able to charge the battery by about 6% per day, which is much more than any normal use can consume. I will say that the optional light blockers on the side aren't working perfectly, mainly because I installed them too far back from the shade. But Smartwings provided excess magnetic tape, s...

I was hesitant at first. I had a local blind company come out and give me a price for one motorized blind for my garage. I was shocked by his quote. Almost 1,000.00 for ONE motorized blind. I said there must be a more affordable way. That is when I found Smartwings. The cost for one motorized blind from Smartwings was 60% less than my original quote. I placed the order and thought I would see problems but to my surprise everything went super smooth. The blind was shipped in a very timely manner ...

Fantastic automated roman shades. I bought the Smartthings Zwave version. Super easy to install with clear instructions. I had some initial challenges with the Z wave pairing because I did not understand how their driver integration works. But I received extremely prompt customer service to explain - they are likely going to update their FAQs to reflect our interactions for future customers. But once that was cleared up, it was super easy to use either the included remotes or Smartthings routin...

Superb product; OVER THE TOP customer service from a USA based company! Inquiry questions were handled each time I called by a knowledgeable customer rep! On a few occasions, a message said they were busy with other customers, I did not leave a message; within 3 hours, I got a call back! The three ladies I spoke with (Kristi, Rachael, and Michelle) are the epitome of customer service in many ways! Each lady KNEW the product line! I did not get handed off to a technician. The roller shades ...

The blinds were easy to install and fit perfectly. The windows are very high off the ground (the video is taken from a 2nd floor balcony) with no power nearby, so the solar panels were the perfect solution. The blinds paired quickly and easily with Apple HomeKit. The only hitch during installation was that one of the three had the "up" and "down" limits set the same and it took me a while to find and fix that. The instructions for programming the remote are quite unclear. I wanted to use numbe...

Unfortunately the 2 blinds in the middle are about an inch or so short - they do not come down all the way like side ones do, and as we expected them to. So, there is a gap at the bottom letting light through. We remeasured and what we measured is correct for the window. In general, the blinds go up and down well and are a good color, they are just short. UPDATE: Smart Wings replied to our original review with instructions on how to adjust the "lower limit". It worked and the blinds now go al...

Hear commentary in video. I purchased three blinds from Smart Wings. The order arrived within one week. Packaging was very good. Fabric selections were 60% blackout Twilight Obsidian on the rear roller, and 70% blackout Safari Midnight on the front roller. I love the quality of the fabric used. The remote came paired to the blinds at the factory. The simple process of " waking up the motor" allowed the remote control to connect. The zero setting on the remote controls all blinds. Channels one ...

Product is high quality, instructions are not. They don't appear to be written by someone whose first language is English. The videos online are slightly better, but move way too fast and with too little detail. This is a high quality product and I've had no issues. The valance could use ironing. Not my first purchase from Smart Wings and will not be my last, but installation of these was more difficult than the blinds. Love how they look and operate! Unit is quiet and cables are well hidden. Op...

These shades are awesome. I ordered a Smartwings shade with the Zigbee motor. It was easy to operate with the included remote and after some initial setup difficulty, even easier with voice control via my Alexa Show 8 (my Alexa command word is "Ziggy" which is heard in the video). Here are 5 features that make it truly awesome: 1) Shades can be operated with voice commands like most other things in my home. 2) Setting a schedule for closing at dusk and raising at dawn is even more convenient ...

Beautiful shades and great smart Matter Motor for my Apple Home. If you are NOT a handy person with home projects, I recommend a professional install, especially for any shade that is wider than a typical 32" window. Shades need to be installed as level as possible or you will have issues. Sadly, window frame constructions are not as flat/level as you need for these shades to be inside window frame installed. Only bad experience I had with smart wings in two of my orders (I had 3 total orders) i...