I had never purchased from this Company before, so I had no idea what to expect since I ordered a knife, additional replacement blades, and an apron. The items were for my daughter and granddaughter. As a result of my ordering during the Christmas holiday, the items were not in stock and shipping took longer than usual. Fortunately, the owner of this Company was available to communicate with me during this process. She promptly and immediately responded to my number of emails. I would not hesita...