Due to a shortage of the paint I needed to complete a painting job, I needed to order more to finish. I went online to the DUNN-EDWARDS website to place my order. The selection process went ok and I was scheduled to pick up my order at my local store. When I arrived, somehow the "color" had not made it to the gallon of paint I ordered and paid for..... the attendant at my local store explained that color is added at the pick up time, which she did. She was pleasant and I was able to leave ...