When I first received the shoes, they arrived in a squished state, so I thought they were defective and reached out for support. I was informed by customer rep that the material of the shoes is soft and would easily regain its shape. Using a hairdryer to apply heat, I was able to completely restore the shoes to their original shape. Lucky me! Since the rubber is so soft, it seems comfortable for my dog to wear as well. Surprisingly, even in the rain, my dog's paws don't get wet that much. The sh...