The shade was delivered on time. What was missing was any instructions on how to install. The video on the web site was obsolete since they had moved from a glue connection to screw connections. Suggestion - prior to attempting to screw the one side of the Velcro to your van wall, use a punch, hammer, and wood backing to put a pilot hole in the Velcro to allow the screw to pass through the Velcro material.