There was a computer glitch on my end that ended up turning my order from XL to a small. When I received a small, I contacted their customer service and explained the issue and we figured out why my order kept defaulting back to small every time I clicked XL. The customer service I received was extraordinary! These folks were overly kind, very patient, and extremely helpful. They got me the size I needed quickly, and I couldn't be happier! I know I'll be shopping here more often!