We absolutely love this stair runner. The carpet is very high quality, great feel underfoot, rich colors, nicely bound edges and really solid backing material. The padding was also very good quality and great feel under the runner. But more importantly Keith and his team provide exceptional service. Our install included 3 winder stairs which require custom cut pieces. We made templates for the stairs (by watching Keith's video on how to make winder stair templates) and sent them to Direct Car...