I've ordered from Jelly Legs before and had excellent customer service, you can speak to an actual human if you have any queries/problems. Delivery was fast and timely. The fabric is excellent quality, surviving lots of washes without fading or falling apart and the designs are lovely and many are unisex so can (and have) been handed down to be worn by siblings. The cost is comparative to joggers/leggings from other quality brands such as Next. In my view, there's nothing not to like about Jelly Legs products and I would definately recommend them.