Havens | Luxury Metals store reviewsSee product reviews

Extremely easy company to deal with and very helpful in evaluating which of their products best suits your needs.

Would purchase again. Item was of high quality and the detail was excellent. Great craftsmanship.

Great customer service and tracking my custom build from ordering through shipping.

Great experience and product all around. The size to measurement was perfect the quality is perfect. They were able to have it delivered in the timeframe I need as a rush. Yes they have a rush charge but it is understandable. It comes delivered in a custom fit plywood box with metal brackets on the corners and handles. Made very well. You know I’m keeping that also to do something with. Maybe a coffee table for outdoors.

Easy to order and shipment tracking was effortless.

From start to finish the experience working with Havens to get a beautiful copper sink that is custom fit for my granite opening was wonderful. The sink is beautiful and fits the unusual opening well

Five-star experience! I contacted customer service several times before ordering to verify product details, and they were always incredibly fast and professional. The copper sink arrived perfectly and looks beautiful in our new kitchen. It’s a true showstopper, and the seamless buying process means I will definitely use this company again.

Quick shipping

Overall-very impressed with the experience.

Havens was great with communication! My samples arrived quickly and Havens also followed up with emails to make sure I had received them and if I had questions. Very pleased.

Great customer service incredibly quickly shipped and my wife loved it

The staff was courteous, responsive, and patient with my many questions as I considered the options and dimensions for our home build. Great job!

Quick and timely very professional

The original grid for my custom made sink was huge and heavy...the second one (another $700) are in two pieces but whoever design them, has no idea how to make it so water flows underneath. Your solution? A cheap fix with plastic stick on feet. What kind of designing is that. $1400 spent and no proper drainage? Well, wasted all that money and bought two regular grids on Amazon. You need to be flexible. Take a good look at the customed installed sink and make a product that fits perfectly

Very helpful staff and sales rep.

Good sound company that will answer the phone if you call during business hours. Real people.

Always responsive and extraordinarily helpful with every email question.

Good.

Great

Excellent, thorough customer service

Awesome

Excellent

Professional staff and experience.

Would 100% recommend to anyone.

Jocelyn is great to work with Second project in house

Easy to deal with and quick shipping. Nice selection of finishes and materials.

Great customer service.

Transparent pricing and communicates for confirmation before production and shipment.

Smooth ordering and delivery.

Great

Fabulous experience

Very efficient, good quality!

Sink came very well packed and secured. Love it’s made in America! Love that it’s 100% safe and supports OUR economy.

Very happy with the sinks Excellent service !

Ordering & shipping were expedient.

Very responsive, great service.

Nice mug good people

The website was easy to use and when I did submit a few questions, they were answered quickly and thoroughly. Customer service did a great job keeping me updated on the progress of my sink. Much appreciated!

Very easy to deal with.

Excellent