The print I received was nothing like the pictured advertisement. The colors were dull and unimpressive. I contacted customer support via chat to rely my concerns. The agent tried repeatedly to offer me a discount to keep the print, but I stood my ground and explained that I was not willing to accept anything other than returning the print and getting a full refund. She sent me the return instructions and address in an email. I took painting to UPS, FedEx, and the USPS. The cheapest shipping was