Ivory Paper Co store reviewsSee product reviews

Thank you for not making me wait until September for an updated planner

Ordering has been smooth and easy!

The backpack arrived promptly.

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It took 8 weeks to get it and there was a lack of communication but overall I love the company!

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I have loved this calendar and working with this company for many years. Thank you

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2.5 months to skip. Seems a bit extreme!!! Haven't received it yet

Came within a week. Love the Quinn cover!

Never received item after 77 days

My planner was two weeks late due to an issue. I didnt like that I couldnt use my planner from the beginning because I didnt get it until the middle of the month. The staff was kind and did offer updates, however, it was late getting to me.

I have been a constant customer for at least 6 years. Though I love the product, processing and shipping has been delayed EVERY time by 5-7 weeks. I have had to hunt my order down EVERY time even though customer support has been excellent once I do. I get compliments on the planner, but have to share a conditional referral. As a result, you don't get new customers from me. After this order, I may give up as well. I am sorry to do that as I would love to support you and appreciate the product!

Super disappointed in this process as a whole. Please take the feedback and improve it!

Shipping was ridiculous and I’m local. Missing items from my order. I will say communication was ok but I had to reach out first and follow up a few times. Not the best experience at all. For the price I was expecting a better experience.

I will be ordering again. I was very pleased.

Poor shipping.

Easy to order on SHOP

Very unprofessional and not timely

I liked the ability to pick the design and features of my planner and I understand products being made to order, I believe there may be a better way to communicate the timeline with customers. From order to delivery, was about three weeks. The better part of one week was a label being created and no movement on the tracking number.

I like how the website helped to navigate what plamnned would be best for me

Shipping time took way longer than expected.

I absolutely love this wellness journal. The layout is simple but thoughtful, with prompts that make it easy to reflect on goals, gratitude, and overall well-being without feeling overwhelming. It helps me stay consistent with checking in on my mood, habits, and daily intentions. Highly recommend for anyone looking to build healthier routines or add a small but meaningful self-care practice to their day!

Positive experience and responsive customer service.

Delayed

Excellent customer service!

Product arrived earlier than expected.

Already stated

There was an issue with the shipping but the IPC customer service team had it resolved and were extremely responsive.

I was a prize winner!

friendly and a great product

My 2nd time buying-didn't really use my 1st purchase but couldn't find a real world planner for mthly, wkly and daily with room to actually write to do lists daily-actually plan. Also love the way the owner shows how she utilizes hers which really sold me.

Delivery system not the best. Don't receive your planners in a timely manner which when you order your planner to start a specific month and order in time for that to happen and it doesn't is very frustrating.

My daily/weekly/monthly planner is completely missing the weekly part

It takes over a month from the time of order to delivery and the customer pays for shipping.

Zero complaints, great shopping experience with plenty of planner style selections, returning customer who plans to continue to make purchases!

Overall, extremely disappointing service and follow-through.

I’ve been with Ivory Paper Co. since the very Begining. I’ve love seeing the company grow!!!!

Took forever to arrive, but worth the wait!

It took a long time getting the Journal delivered. I thought maybe I was not going to get it.