Horrible experience. The material was nothing like expected. I attempted to start a return the same day it arrived and no one answers the phone at all. When I followed the instructions online it gave me a message back saying the brand new dress was not qualified for a refund. Then after few weeks of several emails someone accepted the return. The package was documented by the USPS as accepted and delivered 2weeks ago and I still have not been given my refund. I am reporting to BBB and claimin