The Seedling Company Store review | Loox

The Seedling Company store reviewsSee product reviews

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Julie O.Verified
It took like 3 weeks to be delivered. I thought it would be more like 10 days. When I did email they had good customer service just not happy with the product.
Seed Starter Kit
Purchased item
Seed Starter Kit
"I used the lights for the first 1.5 weeks and my seeds were emerging so it..."
Steve C.Verified
Slow to ship. No instructions included.
Seed Starter Kit
Purchased item
Seed Starter Kit
"Order took a long time to ship and then arrive. Zero instructions included..."
Gary G.Verified
Customer service was good at processing a refund. But, that was the only positive of the experience
Seed Starter Kit
Purchased item
Seed Starter Kit
"Product arrived ~ 2 months after I ordered it. So, I purchased from anothe..."
Paulette E.Verified
Although I forgot to request the free items once I contacted the company they sent them anyway. No hassle!
Seed Starter Kit
Purchased item
Seed Starter Kit
"I just repotted my plants to their grow bags. All beautifully healthy!"
Troy W.Verified
They sell junk, a complete consumer ripoff!
Seed Starter Kit
Purchased item
Seed Starter Kit
"The package arrived damaged due to very poor packaging. 3 of the green tra..."
Cathy M.Verified
They came within 2 weeks of ordering
Seed Starter Kit
Purchased item
Seed Starter Kit
"These are great!!!! My veggies look better than ever."
Diane S.Verified
It takes a long time to receive your order.
Seed Starter Kit
Purchased item
Seed Starter Kit
"No instructions so set it up the best I could. The heat mats plug doesn’t w..."
Sarah M.Verified
Ordered submitted 37 days ago. No communication until I sent an email. Told to be patient. I asked for a refund and was denied. I'll stick to ordering from US companies from now on
USA 2026 Digital Planting Calendar
Purchased item
USA 2026 Digital Planting Calendar
"Ordered grow kits and extra heating mats on 1.26.26. Credit card charged t..."
Deb O.Verified
Online. I failed to notice the plug on the heat mat
Seed Starting Guide E-Book
Purchased item
Seed Starting Guide E-Book
"I love the trays!"
Jd P.Verified
I problably won't shop here again.
USA 2026 Digital Planting Calendar
Purchased item
USA 2026 Digital Planting Calendar
"Not very detailed. Not what i was expecting."
Jimmie E.Verified
Still waiting for the product.
USA 2026 Digital Planting Calendar
Purchased item
USA 2026 Digital Planting Calendar
"Ordered the 27th of January, it is now February 22. You advertised 7 to 12..."
Peter L.Verified
Poor quality product and even worse no customer support. Do not believe the 100% satisfaction guarantee as they do not respond
Seed Starter Kit
Purchased item
Seed Starter Kit
"Don’t buy it is not anything like in the advertisement and when you try and..."
David S.Verified
I ordered the things I needed, and they are great except the leads for the lights being all in one. It doesn't let you use one tray, because they are all in one lead.
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"I haven't used it yet, but I love it so far."
Karen C.Verified
Misleading, low quality and dangerous heating mats
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Didn’t come with a plug adapter for Australian power points. When got an ad..."
Colin H.Verified
Sent an email complaining about the heating mat and got no response. That after being on a huge email trail including all recent purchasers complaining about similar issues.
Seed Starter Kit
Purchased item
Seed Starter Kit
"The seed trays are just okay. The heating mat on the other hand is dangero..."
Stephen W.Verified
Very bad quality unit , very thin plastic crap , would not recommend to anyone to buy , feel completely ripped off , the worst quality you could imagine, want my money back , can’t use its that crap , the heating mat has a non Australian plug, can’t use , not happy at all
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Can’t use it , has a non Australian plug on the end, not happy want my mone..."
David H.Verified
The heating mat did not have an Australian plug as it should have had
Seed Starter Kit
Purchased item
Seed Starter Kit
"The heating mat had no Australian plug. Further, the mat ran at far too hig..."
Raeth W.Verified
waste of money, company service absolutely appalling
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"wrong plug end so wont work without adapter , customer service is all talk..."
Stephen G.Verified
Not suitable for Australian market place
Seed Starter Kit
Purchased item
Seed Starter Kit
"Poor quality, lack of communication from seller"
Helen A.Verified
Dreadful customer service. No response to emails sent to deal with two issues.
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"I have emailed customer service twice and with no response. So disappointed..."
Timothy M.Verified
Poor
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Bad experience, would not recommend . Only half of the order arrived, and t..."
Wayne M.Verified
Took along time to receive the goods, I was concerned it wasn’t going to arrive and I had wasted my money.
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Would have been better if it had Australian power plug on it."
Melissa N.Verified
Crap products. Save your money and go to Bunnings.
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Total piece of crap! Can't even use it! Plugs are not even Australian. DO N..."
Penny M.Verified
Poor product, expensive, no instructions and slow delivery. I want a refund.
Seed Starter Kit
Purchased item
Seed Starter Kit
"This is a cheaply made flimsy product. There are no instructions on how the..."
Trevor D.Verified
Took a while to turn up. But pretty t y happy
Seed Starter Kit
Purchased item
Seed Starter Kit
"Just planted seeds. So I'll see how they go."
Paul B.Verified
Quick delivery
Seed Starter Kit
Purchased item
Seed Starter Kit
"Great item"
Karen J.Verified
Disappointed had US 240v plug not AUS EXTRA EXPENSE TO GET AN ATTACHMENT TO BE ABLE TO USE IT!
Seed Starter Kit
Purchased item
Seed Starter Kit
"Exactly what I was after"
Michael G.Verified
Slow shipping, poor quality overpriced products.
Seed Starter Kit
Purchased item
Seed Starter Kit
"Took almost one month shipping. Plastic is cheap quality and overall worse..."
Michele D.Verified
took awhile to come
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"I have to buy an adapter to use it as it a Chinese connection"
Tina H.Verified
Haven’t used it yet so hopefully better than the mat
Seedling Heating Mat
Purchased item
Seedling Heating Mat
"Can’t be plugged into Australian power sockets so waste of money as can’t b..."
Neale R.Verified
Very slow. Still have not received my order.
Seed Starter Kit
Purchased item
Seed Starter Kit
"I ordered these items weeks ago and still have not received my delivery."
Dana S.Verified
Quick delivery.
Seed Starter Kit
Purchased item
Seed Starter Kit
"Looks like an awesome system. I'm loving it. Quick delivery."
Saralyn D.Verified
Great!
Seed Starter Kit
Purchased item
Seed Starter Kit
"It’s a very nice setup. Worked beautifully."
Kallen G.Verified
No purchases showed up. Scam
Seed Starter Kit
Purchased item
Seed Starter Kit
"Never showed up. Scam as my purchases did not arrive. Do not buy !!"
Gerald S.Verified
I never received my order.
Seed Starter Kit
Purchased item
Seed Starter Kit
"I never received my order. I'm starting to think I've been ripped off. Sh..."
Patty Jo W.Verified
Haven’t received order after 1 month. Never notified of problem on senders end. Only reached out to me yesterday although I had sent several emails! So experience has been very POOR!
Seed Starter Kit
Purchased item
Seed Starter Kit
"I placed order on 3/17 and as of 4/11 I have not received the package and o..."
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