The company is based in China, don't be fooled by the UK in the website title. Two of the items I purchased were good, the third item was clothing, which was made of low quality fabric, looked nothing like the advertised picture and was overpriced at £69. The company refused to pay for the return shipping, and actively tried to discourage me returning it, citing potential postal problems in sending overseas, including loss and damage. Offered partial refund - useless when the item is not usable