Christine K.Verified
It takes quite a bit of adjustment to hit that sweet spot, so to speak, but once in position, I really like it.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"If you read reviews, often people complain of..."
HiZoo store reviewsSee product reviews
Sadia B.Verified
Easy order, timely shipping.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I was skeptical, but wow— great product, thou..."
Momena D.Verified
It was good until it stopped working
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It stopped working. I want a refund immediate..."
Majo Z.Verified
not very satisfactory.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Hi, I'm Mariaj! I wasn't very satisfied with..."
Leah C.Verified
Too expensive
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I didn’t like the massage it was too rough ev..."
Londa S.Verified
Easy shopping and fast delivery!
Purchased item
HiZoo - Clinical Grade Decompression Massager
"We are enjoying our massager. Helps a lot wit..."
Laura G.Verified
Shopping was easy. Shipping happened pretty quickly.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Well, I'm going to still use it carefully. Bu..."
Juliet K.Verified
It was easy and efficient.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I wish it had a more gentle setting option. I..."
Jill H.Verified
Would like to do the return tho
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I am not sure I think the balls are just hard..."
Jessica S.Verified
They provide a good product and were easy to purchase from.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I really do like my Hizoo. It works better fo..."
Alicia R.Verified
Shopping experience was fine. Unhappy I have to pay for my return
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Not worth the cost."
Joshua A.Verified
Never received my order.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received my order!! It has been a mon..."
Sharon L.Verified
Great packaging and delivery timeframe
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The massaging was too painful, even on the lo..."
Gina A.Verified
Ordering was easy and shipping was fairly quick
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It really rubs/hurts my occipital bone. Also,..."
Denise G.Verified
It was shipped USPS and they don't deliver packages everywhere, they are not reliable to get the products to consumers...they barely get letters in the correct box...use a reputable shipper
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Great product,.... to reduce bruising turn do..."
Linda D.Verified
Your customer service is awful— they will not send me a return label!!!!! Disgusting!
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It IS not what was represented: to relax the..."
Maryam A.Verified
Took longer than expected. There wasn’t much communication at first. But when I noticed the delay and reached out to the Hizoo team was responsive. But you might want to reconsider the local delivery company. The team wasn’t great.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It really helps with relieving the neck pains..."
خلود ب.Verified
Nice and easy
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Beautiful product, the kind of massage you re..."
Graham B.Verified
Good but fully charged wont last more than three time with out the heat mode.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It would be good if the machine lasted more t..."
Cyndie S.Verified
Trying to get a refund should not be this hard!!
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The massager did not work for me. Even on the..."
Jenni H.Verified
Not impressed with design
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Make a real plug in cord… not a stupid phone..."
Vaishalee P.Verified
Please see my product review. The website 30 day guarantee "Try it risk free/full refund if you’re not satisfied" is false. The fine print return policy is not customer oriented and is in complete contradiction with the website itself. I do not appreciate the customer service I received as I was told I had to pay for the return shipping - I have NEVER had to pay for any products I have returned. This is not a modernized policy - it will drive customers away.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I would NOT recommend this product if you are..."
Pamela C.Verified
This product is not all what they say it is. I'm kinda disappointed.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"This massager has the base of skull sore to t..."
Erika D.Verified
Fine, purchased. It arrived. The tracking from china made me worried I got another knock off
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I ordered this once before and it turned out..."
Judy S.Verified
It was wonderful
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Thank you for the Hizoo it is making a differ..."
Gaye T.Verified
No answers back no info on how to return as you promised
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I would like to return this but no clue how..."
Nancy C.Verified
arrived as promised
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The only thing is it doesn't stay charged mor..."
Joanna E.Verified
Beware with this product it cost damage to my neck. Now I have to see a specialist. Had to go to the emergency
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Beware with this product it cost damage to my..."
Teri C.Verified
Customer service was on point.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"15 minutes every morning while coffee brews…..."
Jeanelle R.Verified
No experience review to give since I have not had any interaction with your company besides online shopping.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I have had it for a week. Wish there was a wa..."
Kelly A.Verified
You promptly and fairly shipped a replacement when my first product malfunctioned. I’ve told everyone about the product and great service!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This is now part of my bedtime routine. It re..."
Brittany B.Verified
Took 8 weeks to get it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’d actually love a refund. I used it once an..."
Daniel W.Verified
No issues purchasing the product.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I had high expectations based on the videos a..."
Emiliano R.Verified
The product did not deliver.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The base was not stable and therefore the mas..."
Soraya M.Verified
Waiting
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’m waiting for my refund"
Sandra M.Verified
Not much to say
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Electrical charge life goes off too soon when..."
Sara. W.Verified
Im trying to get info on how to complete my return. Could someone please email me the correct info so I can get your product in the mail?
Thank you!
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Hello…
The device doesn’t fit my neck and th..."
Lyssa E.Verified
I still haven’t received my refund
Purchased item
HiZoo - Clinical Grade Decompression Massager
"This didn’t work for me and I sent it back. a..."
Rebecca L.Verified
very helpful and efficient customer support
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I really love my new HiZoo massager, I get al..."
Ashley D.Verified
Quick and very informed shipping. Emails updating every step of the process.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Amazing device. Tension immediately drained a..."
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