Amy H.Verified
Representatives are very responsive, especially on social media and messaging.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Not often do I buy a product that actually ex..."
HiZoo store reviewsSee product reviews
Tonny S.Verified
Don’t hesitate the quality of the product is amazing in the red light/heat is such a good touch
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"So good i’m definitely ordering more gifts fo..."
Noor F.Verified
Never received the order
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received my order
Your service is ho..."
Adam T.Verified
Product caused a wound on my skin.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It rubbed the skin off my neck & now I have s..."
Joshua V.Verified
Great purchase
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My HiZoo has been WONDERFUL so far, love the..."
Jill S.Verified
It’s great for relieving neck tension. An easy purchase and while I won’t return mine I was glad for the 30-day guarantee.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have used this every day since I got it! I..."
Felisha P.Verified
My communication when I thought I would keep it was wonderful. I’m waiting on a response for my refund process
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"At first I thought I may not have been laying..."
Leann C.Verified
Did not like
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Very firm grip. No button to relax the streng..."
Erin B.Verified
Super fast shipping. Great product.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was honestly a little nervous ordering some..."
Amy R.Verified
Gets all the areas of the neck and shoulders.
Releases all the tension.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This device works wonders!"
Sina S.Verified
Don't waste your money. Cheap Chinese shit!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Don't waste your money"
Mary L.Verified
The return process is slow and seems orchestrated to delay the return thus diminishing the potential refund. Very poor customer service. I have exchanged seven emails with customer service and have yet to receive a return label.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager is not adjustable and doesn’t wo..."
Richard M.Verified
Good
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product"
Bradley M.Verified
Nothing more to add. The return process has been abysmal and now feels like a scam. Very disappointed. When I asked for a return, the very next email should have been a return label
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The product wasn’t for me but the 30 day mone..."
Gregory H.Verified
N/A
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Okay but not great. A bit awkward and placeme..."
Ana N.Verified
Not at this time
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I recently tried the Hizoo massager and was r..."
Jennifer A.Verified
Love the packaging and look of it!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I think this works really well but I almost r..."
Tracy W.Verified
Need to retain no instructions on return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It does not fit correctly and actually hurts...."
Alex C.Verified
Terrible
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It doesn’t work - please send a replacement...."
Laetitia T.Verified
Nope
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Does mnt Line up with neck and back. Uncomfor..."
Sarah A.Verified
Unit arrived in good time
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was disappointed the massaging rubs the ski..."
Sarah E.Verified
My review on this may change depending on how this issue is handled!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hi. My new Hizoo neck massager does not hold..."
Syrisa B.Verified
Hard to use hurt me
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hurt in my neck"
Kwok T.Verified
Anyone with neck pain should buy this device.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Works very well massaging my neck. Pretty inc..."
Diana P.Verified
Too hard. It leaves my neck feeling bruised even on low. The return policy is misleading.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I feel it is to hard for my neck. I like the..."
Katherine C.Verified
✨
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Amazed."
Caroline M.Verified
Great service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it, eased my back tension"
Ryan C.Verified
Not as described
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Pillow is not as described. Massaging arms ar..."
Lisa K.Verified
Totally love it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It looks really nice when I saw it online, bu..."
Oscar L.Verified
For the price, you would think the battery charge would last longer that one use. I feel like I have to charge it after every use. It also takes a very long time to fully charge to be able to use.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It takes a very long time to charge and the b..."
Karen S.Verified
Return process is taking longer than expected
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great concept and it did help with some neck..."
Mariko P.Verified
Will be returning for refund
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Battery was dead. Took over 3 days to charge..."
Paul P.Verified
They were very responsive. Just reminded me to see if I did in fact receive my refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It was I fortunately too small. The prongs a..."
Roy S.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The neck Massager is so rough until it causes..."
Trent W.Verified
I have learned to love this massager. 2 things stop the 5 star review there not being options on time settings, and i wish there as no seam line over massage roller material.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"First time I used it i was like dang this hur..."
Yasmine M.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"You need to be able to move the arms. It does..."
Jillian K.Verified
For the price, I wish the charge lasted longer than one use.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager feels nice. I am disappointed th..."
Alicia L.Verified
Please consider adding the extra padding.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The bottom massages need some type of padding..."
Kimberly B.Verified
Difficult to return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I did not think this was worth the hefty pric..."
Abigail S.Verified
Already submitted a review
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I like it. I wanted to loooove it, but I don’..."
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