Sabrina G.Verified
Device was not as expected.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Device was not pleasing and it pinched hard a..."
HiZoo store reviewsSee product reviews
Jason W.Verified
Easy to charge, great feeling after a treatment.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s been a great addition to our wellness ha..."
Jessica T.Verified
Your customer support email doesn’t work. The mail gets returned saying it’s undeliverable.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It worked great for two days and then it woul..."
Anthony A.Verified
That’s all
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It hurts for some reason. I have bruises on m..."
Marian Z.Verified
Sometimes it feels good for a bit, sometimes it hurts after a little use
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The machine's fabric feels rough against my n..."
Sean H.Verified
Have not received my order talk!
Purchased item
HiZoo - Neck & Shoulder Massager
"I have not recieved my order that was ordered..."
Erin A.Verified
Faster delivery a product that works and a number to call for Help instead of an email address
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Stop working within 72 hours on full charge...."
Stacey S.Verified
It is easy to use, and I love that I can use it sitting on the couch or lying on the bed/floor.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My husband and I use it every day. It really..."
Jordan P.Verified
Will be returning
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The prongs on the back are really painful and..."
Joshua B.Verified
I wish it was a bit wider. My neck is quite snug in the apparatus.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have only been using it for 3 days, but so..."
Christine D.Verified
Refund plsr
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Plse return for refund"
Xaviera H.Verified
Will follow up via email. I had a severe medical issue due to this massager.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hello, I will be reaching out via email as we..."
Carlious B.Verified
How do I return it?
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I would like to return it"
Barry G.Verified
No
Purchased item
HiZoo - Neck & Shoulder Massager
"Too hard on the neck and shoulders"
Blanca G.Verified
I will appreciate if you can please send me the return and refund information
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was so excited to receive this as one of th..."
Stephanie C.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I'm so glad I ordered this! It works great!"
Angel C.Verified
👍
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Okay"
Brittany H.Verified
I just submitted my response. Essentially the pillow works wonderfully, however, it does not hold a charge at all and I would like either an exchange or a refund if this is more than just a flaw. For the amount I paid for this I would expect much better battery performance.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’d actually like to request a refund or an e..."
Ashley A.Verified
complete lack of response from customer support.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I used the device one time and it rubbed the..."
Sophie R.Verified
I would like to return my item. Only used once.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I does feel comfortable and doesn't hit the p..."
Jill S.Verified
want to return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Don't love it ... not firm enough with the gr..."
Shaden A.Verified
Scam
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I did not receive it although I ordered it 2..."
Harley H.Verified
I sent an email requesting instructions to return & refund (as the website tells you to do), but they have not yet responded & it's been 3-4 days.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massage part was too hard on my neck - it..."
Kiara N.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The pressure it applies is too hard. It hurts..."
Janet M.Verified
I would like to return it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s too painful to use too hard on scalp and..."
Salvador A.Verified
Why do you even have a phone number when no one answers or checks the messages.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I bought my wife this massager for christmas..."
Kathy K.Verified
Great
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great!!"
Lauren S.Verified
it has bruised my neck, plastic nodes are too hard and it uses too much force.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It is bruising my neck and is irritating the..."
Asma A.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It hurts the neck"
Austin P.Verified
Fast shipping good product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s amazing just as advertised"
Donna S.Verified
Excellent
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Im 54 years old, past 2 years suffered dry ey..."
Samantha M.Verified
Painful and left bruises and rubbed skin off.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It left me bruised and gave me sores where it..."
Kristine K.Verified
Refunds need expedited.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Process my refund. Package was delivered per..."
Tanya C.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great for neck and upper shoulder tension. Co..."
Delilah A.Verified
This shipped faster than what I thought it would take so glad it got here safely
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Got this for husband as early Valentines gift..."
Amit P.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product. Feels like a human working on..."
Michael G.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s great"
Aimen A.Verified
Nothing to add
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Uncomfortable and caused bruises on my neck...."
Omar K.Verified
Awful
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Really cheap Chinese quality. Battery doesn’t..."
Annie L.Verified
Quick shipping, and a quality product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"After the first use my husband said “this is..."
HiZoo store reviewsVisit store