John B.Verified
Staff on phone very helpful
Purchased item
Florence Ottoman Bed Set with Strutted Headboard
"Good looking bed set family over the joyed so..."
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Kathryn L.Verified
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Purchased item
Sophia Briar-Rose Amber 2000 Pocket Sprung Natural Wool Bamboo Mattress
"Easy to order, delivered quickly, great quali..."
Claire I.Verified
As already written, this was a superb service. Delivery took only 19 days. Due to the short wait for the Wenlock mattress, Hannah and the team gave me the option of a different choice of mattress. I opted to wait, and delivery happened well within the time period Hannah had indicated! Communication was great and the mattress is of a fantastic quality! Thanks so much.
Purchased item
Shire Wenlock 1000 Pocket Sprung Latex Natural Fillings Mattress
"The Shire Wenlock mattress is of very good qu..."
Jude O.Verified
Strong and very stable
Purchased item
Florence Strutted Upholstered Headboard
"Great"
Eileen T.Verified
no problem with the choice of mattresses and descriptions
Purchased item
Sophia Briar-Rose Pandora 1000 Pocket Sprung Memory Foam Mattress
"My mistake was not paying for the removal of..."
Gloria W.Verified
Smooth process from order to delivery.
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"Nice strong base and headboard, colour perfec..."
Sharon D.Verified
Great service
Purchased item
Ravenna Divan Bed Set with Strutted Headboard
"Good for the money"
Waseem A.Verified
Good
Purchased item
Low Divan Bed Base on Wooden Legs
"More space n easy to clean under the bed"
William Y.Verified
Would definitely recommend shopping with divan base direct.
Purchased item
Artisan Luxury Platform Top Divan Bed Base Only
"Would be five stars instead gave four because..."
JulieVerified
Quick, straightforward and easy
Purchased item
Removal Service - Divan Bed Base / Bed Frame
"Everything went very smoothly old bed disasse..."
Lindsay C.Verified
Easy online order . Follow up call from customer services regarding delivery
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"Very good quality and the delivery men carrie..."
Nicholas L.Verified
After sales badgering for a review is not appreciated
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"Please stop calling me to leave a review. You..."
Jonathan T.Verified
Great experience from start to finish, with Divan base direct keeping you in the loop at all times. Also beating their estimated completion time by a week.
Purchased item
Split Platform Top Divan Bed Base Only
"great experience from start to finish. I app..."
Gabriel C.Verified
Be careful because once you bought it you can't return
Purchased item
Windsor Extra Firm High Density Foam Mattress
"It's way too hard but I bought a topper to be..."
Rachel C.Verified
Very happy with service from start to finish.
Purchased item
Dura Beds Gold Label 1000 Pocket Sprung Luxury Mattress
"Fantastic customer service from the start and..."
Zena H.Verified
Good communication very efficient
Purchased item
Altair Ottoman Storage Box
"Very pleased with the ottoman, exactly as des..."
MaryVerified
Excellent
Purchased item
Sorrento Divan Bed Set with Strutted Headboard
"Excellent product delivered on time"
Mikael M.Verified
Great experience, staff kept me updated on my order throughout.
Purchased item
Vega Ottoman Storage Box
"Great product as described. Great edition to..."
Narinder BassiVerified
Very easy and efficient
Purchased item
Verona Strutted Upholstered Headboard
"Easy to order
Good communication throughout o..."
Stefanie T.Verified
Excellent
Purchased item
Sicily Divan Bed Set with Strutted Headboard
"Love the bed and headboard. Delivery was on t..."
Mandy A.Verified
Excellent
Purchased item
Livorno Divan Bed Set with Strutted Headboard
"Bought the divan base with mattress and headb..."
Alan O.Verified
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Purchased item
Cashmere Wool 1000 Pocket Sprung Mattress
"Everything is fine"
Anne E.Verified
Poor communication, inept delivery, damage to banisters. Base is great now I've found another company to replace the damaged pistons. I may have been really unlucky this time as I had a very good experience the first time I purchased a few years ago. But this time around was really poor.
Purchased item
Artisan End Lift Ottoman Storage Divan Bed Base
"You keep making this worse for yourselves. Fi..."
Adam L.Verified
Good communication when the headboard we selected was out of stock and were allowed the more expensive headboards instead at the same price. Very happy with our bed and would definitely recommend.
Purchased item
Sandringham Ottoman Bed Set with Strutted Headboard
"Lovely bed, proper solid, really looks the pa..."
Gemma C.Verified
Contacted to inform of order the next working day, wanted to delay delivery while I had a carpet fitted, this was accommodated and delivery arrived within the timeframe
Purchased item
Florence Ottoman Bed Set with Floor Standing Headboard
"Great bed and love the storage avaiable from..."
K S.Verified
Overall a good experience despite the minor hiccup of forgetting the headboard
Purchased item
Bed Build and Installation
"Installation was very quick and the staff wer..."
William Young M.Verified
Very good - delivery was challenging as the delivery guys broke our porch light
Thankfully they did own up
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"Very happy with the divan and drawers
Ta"
Alan S.Verified
good
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"very comftable"
Ana T.Verified
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Purchased item
Wiltshire Strutted Upholstered Headboard
"."
James B.Verified
Smooth process with good prices
Purchased item
Verona Divan Bed Set with Strutted Headboard
"Love the bed and mattress, good price and qui..."
Bernard C.Verified
Reliable company. Delivered promptly. Good communications.
Purchased item
Dura Beds Pocket Memory 1000 Pocket Sprung Memory Foam Mattress
"Very comfortable mattress."
Irena B.Verified
Just 4 stars as had to change my choice, but good costume service and I received good item.Thanks
Purchased item
Shire Solaris Sculptor Orthopaedic Sprung Mattress
"Lovely mattress, very comfortable and good to..."
David R.Verified
Well made, great finish
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Well made, lovely finish"
Laura S.Verified
Good choice and easy to order
Purchased item
Florence Divan Bed Set with Floor Standing Headboard
"Lovely, good quality bed. The pale pink uphol..."
David K.Verified
Excellent
Purchased item
Low Divan Bed Base on Wooden Legs
"Excellent"
Emma B.Verified
Quick ordering. Good quality of bed. Great personalised delivery process (inc a call) quick deli with two men lifting to room.
Purchased item
Grandeur Platform Top Divan Bed Base Only
"quick ordering. good quality of bed, great va..."
Ms M.Verified
Very easy to order online and like that there was an option to have drawers on one side.
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Super fast delivery. Prior to delivery, someo..."
Kate C.Verified
All ok
Purchased item
Livorno Strutted Upholstered Headboard
"Delivered on time ,well packaged and was a ve..."
Helen J.Verified
Kept me up to date throughout
Purchased item
Bed Build, Installation and Removal of Packaging
"They were on time efficient and polite"
Ginette M.Verified
Great, apart from the lifting straps at the fit is the base which are already coming loose. They are attached by 2 small staples
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"The whole ordering process, delivery, custome..."
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