Phones are not answered at all. I was on hold nearly an hour several times. Emails are very delayed. Overall horrible experience trying to return a bumper that was supposed to be a perfect match but doesn't fit. You have the audacity to want to charge me 25 percent restocking fee and all kind of shipping charges. Have been waiting on the return label for 2 weeks and when I finally get it, it's for a pick up that was supposed to have happened the day before and now I have to wait for a new label