Fern S.Verified
No issue , shopped on line no assistance
Purchased item
Alexa Black
"Great shoes , loved the look but to tight in the toes and slipping off my..."
Lonza Shoes store reviewsSee product reviews
E Louise O.Verified
Shopping with Lonza was simple and the shoes arrived fast, packed nicely. I would shop with Lonza again. I bought 2 pairs and both exceeded my expectations.
Purchased item
Fiato Double Black
"These shoes are extremely comfortable, warm and fuzzy inside and fit true t..."
Lisa R.Verified
The sizing was all wrong. Please make the Campi shoe in a size 7. I never heard a a shoe not being made in the most common she size there is.
Purchased item
Cample Platforms - Black
"This shoe looks great on the website but doesn’t come in a size 7!!! It’s p..."
Anna D.Verified
Cause when I shop esle were or they ask me to send it back or give me a good deal not 15% that’s anyway all good it my daughters birthday gift she didn’t like the colour so I’m stack with them cause she wanted beige not gray and on my invoice it says beige oh well whatever my mistake for shopping on line thank you
Purchased item
Vail Beige
"You guys send me the wrong colour so therefore I had to keep them cause my..."
Kristina A.Verified
amazing :)
Purchased item
Free Returns & Exchanges
"great qulity"
Joan P.Verified
Easy ordering and delivery. Great experience.
Purchased item
Glissane Black
"Funky and fun with the added bonus of being comfortable. I’m getting lots..."
Anne M.Verified
Easy online ordering and fast delivery. Full marks!
Purchased item
Vail Brown
"I love my LONZA boots! They’re incredibly well made, warm and beautiful. I..."
Anna T.Verified
Fast shipping
Purchased item
Temi Grey
"Good quality, very comfortable"
Jessica T.Verified
Very smooth!
Purchased item
Fiato Black
"Love the shoes!"
Meeta P.Verified
Your website has a glitch on returns. You either purposely won’t let someone return the shoes or your website has a bug. I did not want an exchange, I want a return and my money back!
Purchased item
Free Returns & Exchanges
"I asked for a return, and you sent me new shoes as an exchange that never a..."
Severina L.Verified
Good
Purchased item
Fiato Black
"Great shoes I love it"
Jamie S.Verified
The shopping part was fine
Purchased item
Alexa Black
"The show was very difficult to walk in because your foot pulls out every ti..."
Heather G.Verified
I received the incorrect item, and have yet to receive the correct item. This is my first purchase with Lonza, and I’m not yet happy with the service. I can’t say whether or not the shoes are any good because I have yet to try them out.
Purchased item
Free Returns & Exchanges
"I have yet to receive the item I ordered. I’ve returned the incorrect item..."
Olga S.Verified
The customers service is great, shipping is great, but quality is terrible
Purchased item
Free Returns & Exchanges
"Terrible quality. The box shows one size, the shoes show the other size, th..."
Telly L.Verified
Wrong size was shipped. I acknowledge mistakes happen. I will hopefully rectify my review pursuant to Lonza Shoes' reaction
Purchased item
Bimberi Black
"Wrong size was shipped"
Connie F.Verified
Package beautifully and shipped quicker than I thought!
Purchased item
Fiato Black
"Not only are they beautiful they are comfy and warm! I wear a 7us regular...."
Alexa B.Verified
Wonderful services, very professional all
Purchased item
Free Returns & Exchanges
"Absolutely love them, comfy, warm, beautiful 🙏🏻💖👍"
Leslie G.Verified
never received it
Purchased item
Free Returns & Exchanges
"I never received it. I want a credit"
Sophie B.Verified
Shipping fast
Purchased item
Fiato Beige
"Very nice shoes"
Kateryna H.Verified
Horrible. Worst Customer service.
Purchased item
Leora Black
"I am very dissatisfied with the customer service. I ordered size 7 and they..."
Meghan H.Verified
It was a smooth experience.
Purchased item
Free Returns & Exchanges
"This was my 1st Lonza purchase. There were many pairs that caught my eye, b..."
Melissa P.Verified
Excellent
Purchased item
Fiato Black
"So cute"
Paula C.Verified
Great!
Purchased item
Free Returns & Exchanges
"I love the look of the shoe. The toe was too short in my size, and rubbed t..."
Sheila A.Verified
Excellent customer service
Purchased item
Glissane Black
"Loved them they are just a little on the big size"
Narges A.Verified
No proper customer service
Purchased item
Brumelle Brown
"The weing size was sent i contacted the sale service, not helpful"
Rosalie R.Verified
Wrong information about sizing
Purchased item
Free Returns & Exchanges
"Ordered size 7 1/2, size 8 delivered. Too big and too wide.
Wasn’t advised..."
Maria R.Verified
Shopping was good but shoes hurt my feet
Purchased item
Claudia Beige
"The leather is hard and hurts my feet"
Elzbieta M.Verified
Very good.
Purchased item
Fiato Black
"Need more support an heel.
To flat"
Rachel M.Verified
Rapide
Purchased item
Bimberi Black
"Confortable et chaude !!"
Nunzia I.Verified
Very nice 👍
Purchased item
Free Returns & Exchanges
"Beautiful 😀"
Veronica V.Verified
Fast shipping
Purchased item
Giselle Black
"👍"
Regina M.Verified
Site was hard to navigate and had trouble returning first said return rejected because of Facebook then tried again and went thru🤷♀️
Purchased item
Coffee Black
"Love the boot but need to send back after 2 try’s to small if I order size..."
Juliane V.Verified
Way too expensive for quality. Shipping is not free even for order more than $500
Purchased item
Vail Beige
"Cute and warm"
Kathleen O.Verified
See my previous comment. Feels like a scam
Purchased item
Free Returns & Exchanges
"Very disappointed. Shipment fee was added although I ordered in the “free s..."
Hong D.Verified
Easy to return with tracking number
Purchased item
Cample Platforms - White
"Shoes are very comfortable and correct size. it is only a little heavy weig..."
Deanna F.Verified
Excellent
Purchased item
Fiato Beige
"Beautiful. It was my second choice as the black and tan was my preference..."
Jeff S.Verified
Easy purchase, quick checkout!!
Purchased item
Free Returns & Exchanges
"Love the shoes!!"
Neera K.Verified
Easy!
Purchased item
Free Returns & Exchanges
"They are everything they say they are! Love!"
Nathalie P.Verified
Excellent
Purchased item
Fiato Black
"Livraison rapide, tellement confortable je les adores"
Pauline R.Verified
Awesome
Purchased item
Cathie Dark Brown
"Very comfortable and stylish"
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