Mary D.Verified
😊
Purchased item
Free Returns & Exchanges
"Great product. Great service!"
Lonza Shoes store reviewsSee product reviews
Dorothy V.Verified
Fast delivery
Purchased item
Free Returns & Exchanges
"Great fit super comfortable"
Glenda G.Verified
Fairly easy, but no word on my replacements, which is odd. Perhaps the facility is closed and will reopen after the new year. I will need to follow up on the delay, which is, to me, just an extra step I shouldn't need to take, especially when someone pays top dollar for shoes.
Purchased item
Karen Brown
"The shoes were fabulously comfortable for the minute I wore them. The gol..."
Emily T.Verified
No
Purchased item
Free Returns & Exchanges
"You wouldn’t let me return a product that didn’t Velcro properly because th..."
Leslie R.Verified
Prompt delivery. Super cool shoes for smaller sized feet. I wish you could accommodate larger feet. But the sizing felt so off, I will not be returning here.
Purchased item
Glissane Black
"Cozy and cool-looking if you don't have big feet. I wear a size 10.5, and t..."
Mike V.Verified
service was wonderful
Purchased item
Vail Beige
"my wife loves the shoes! they're great. thank you!"
Susan R.Verified
recieved quickly but was to small. Return process very easy.
Purchased item
Puff Buckle Beige
"ran very small"
Lakiesha G.Verified
Excellent experience from initial order to return to reorder.
Purchased item
Free Returns & Exchanges
"Good quality. Good fit. Great customer service."
Shannon P.Verified
Great shoes and good quality.
Purchased item
Astra Brown
"Love these shoes! So many compliments when I wear them. Very comfy too!"
Lina S.Verified
They are soooo comfortable and beautiful shoes. I love ❤️ them.
Purchased item
Free Returns & Exchanges
"Very nice!"
Beth C.Verified
My whole experience was easy and great.
Purchased item
Free Returns & Exchanges
"I love these shoes but unfortunately I had to return them because they were..."
Deann C.Verified
no
Purchased item
Fiato Black
"They are cute but are not as comfortable as I expected. They run small and..."
Laurie R.Verified
Great experience did not need customer service and arrived really fast
Purchased item
Fiato Black
"I kept looking at these shoes not sure if they would be as good in person...."
Debbie D.Verified
YES, USE HUMAN BEINGS TO COMMUNICATE...YOU HAVE DIFFERENT SHOE SIZES..I ORDERED A REPLACEMENT..YOU NEVER SENT IT AND THEN YOU DEDUCTED $ FROM MY ACCOUNT AFTER I PAID THE $3.95 FOR FREE RETURNS..YOU ARE HORRIBLE..I WANT A FULL REFUND
Purchased item
Free Returns & Exchanges
"DO NOT USE THIS COMPANY I WANT A FULL REFUND YOU ARE HORRIBLE...I WANT A..."
Marilyn L.Verified
If you change the opening of the boot I would rebuy
Purchased item
Free Returns & Exchanges
"I love the design but couldn’t get my foot in the boot"
Sarah S.Verified
Good experience. I’m hoping the return process is smooth.
Purchased item
Puff Buckle Beige
"Love the look of these shoes! Unfortunately they were a bit too small so I’..."
Michelle V.Verified
I will not buy from this company again
Purchased item
Free Returns & Exchanges
"I gifted these to my daughter for Christmas but they are too small, paid ex..."
John M.Verified
No
Purchased item
Free Returns & Exchanges
"Ty"
Szami M.Verified
Would have been five star but for BS charge for return on an almost $200 item.
Purchased item
Free Returns & Exchanges
"Anything over $75 should have free return. These shoes were almost $200. I..."
Natalie L.Verified
No
Purchased item
Vail Beige
"I really like this shoes , quality is very good , they comfortable and soft"
Kimberly E.Verified
Nothing to add.
Purchased item
Free Returns & Exchanges
"The shoes are aesthetically very pretty, but for the price, I expected them..."
Molline G.Verified
I need a live person to respond and send me the return/exchange label at no additional cost.
Purchased item
Glissane Brown
"You sent me the wrong size and in order to exchange the shoes I have to pay..."
Elena M.Verified
Love them.
Purchased item
Fiato Black
"Fabulous shoes! Love them!"
Marti M.Verified
Quick delivery!
Purchased item
Fiato Beige
"Super comfy and warm. Loving them!"
Margaret G.Verified
Everything went smooth with the order
Purchased item
Fiato Double Black
"They are warm & comfortable.. or them all around walking in New York City t..."
Mira R.Verified
Very good. Thank you
Purchased item
Glissane Black
"Beautiful design, great quality and a very happy customer here.Love them.Th..."
Laura T.Verified
The folks are as awesome as the footwear!
Purchased item
Glissane Black
"These are so cool! They run large tho. Customer service at Lonza is exempla..."
Carrie G.Verified
This company keeps you informed on delivery and made returns simple
Purchased item
Free Returns & Exchanges
"Sizing chart is off . I wear a size 40 . This shoe was very small. Over all..."
Natalie S.Verified
Great experience!
Purchased item
Free Returns & Exchanges
"Quality is beautiful - gorgeous suede. Would totally buy from Lonza again."
Lisa G.Verified
Easily comes detached and lost
Purchased item
Pony Brown/White Keychain
"This was my second purchase of same key chain and also second time that I l..."
Marcia B.Verified
I will order again
Purchased item
Fiato Black
"So glad I bought them. Warm and cozy."
Laura S.Verified
No
Purchased item
Free Returns & Exchanges
"Great service. Cute shoes"
Salome K.Verified
very bad overall
Purchased item
Destiny Black
"I donot trust this company as their quality. its very ugly and unshaped on..."
Elyse P.Verified
Z
Purchased item
Puff Buckle Beige
"Not true to size and looked more like slippers than a shoe"
Roya N.Verified
Delayed delivery
Purchased item
Bimberi Black
"Bottom too hard, length ok but uncomfortable"
Renee A.Verified
Impressed with how fast they were shipped and the quality. Will definitely order from Lonza again!
Purchased item
Puff Buckle Beige
"I love the shoes - so cute and so comfortable! First time ordering from Lon..."
Nili S.Verified
Good customer service!
Purchased item
Black Sand
"Pretty and comfortable sandals! Lightweight which is what I was looking for..."
Katarzyna K.Verified
They are amazing.
Purchased item
Free Returns & Exchanges
"Great"
Elizabeth H.Verified
Quick delivery
Purchased item
Glissane Black
"Love these shoes! So comfortable and quick delivery"
Ali B.Verified
The website was easy to follow and the shipping was quick
Purchased item
Glissane Black
"I love the shoes! They are the platform sneakers. The look is stylish. The..."
Lonza Shoes store reviewsVisit store