Audrey G.Verified
Keep making beautiful shoes.
Purchased item
Free Returns & Exchanges
"Would have loved the loafers fitting me. This is my 2nd pair so was surpris..."
Lonza Shoes store reviewsSee product reviews
Tatyana R.Verified
Best company to work with, they shipped it right away. I got the shoes super fast and then when I wanted to change a color for a second pair, they changed the color with no problem and shipped me the one I wanted. Amazing customer service.
Purchased item
Glavine Khaki
"I absolutely love the shoes. They’re super cute and comfortable and easy to..."
Katherine M.Verified
Received timely.
Purchased item
Panoplie Equestre Chemise Twilly
"Love it! Good quality!"
Yanett G.Verified
loved it!!!
Purchased item
Glance
"loved so nice well made and comfortable always a size up for me im very ple..."
Scheila P.Verified
Very Stylish,,cozy and comfortable
Purchased item
Fiato Black
"I had a very good experience with the store Maneger."
Martha F.Verified
Bought 2 pairs of these shoes so had to review twice
Purchased item
Free Returns & Exchanges
"Exceedingly comfortable"
Leticia T.Verified
ok
Purchased item
Free Returns & Exchanges
"?"
Jennifer P.Verified
They are very well made ... they feel nice and heavy and the colors are so trendy right now!
Purchased item
Free Returns & Exchanges
"O.g they got here just in time for the temperature to drop! These boots wer..."
Andrea B.Verified
Love them! Quick shipping!
Purchased item
Glissane Brown
"Comfortable! Sturdy! SO stylish., an elevated, mature take on popular Sherp..."
Sylvie P.Verified
super
Purchased item
Sorrelle Brown
"great!"
Suzanne S.Verified
Thank you.
Purchased item
Fiato Beige
"Love the shoes - and great customer service!"
Sherry D.Verified
No
Purchased item
Fiato Black
"They’re great for our Canadian winter. Stylish yet very warm"
Jane G.Verified
Overall good experience
Purchased item
Free Returns & Exchanges
"I didn't like that it was an automatic charge and unable to delete it."
Janet L.Verified
I actually would love the shoes if they were not too big I need a different size. Please start me a return process so I can exchange them.
Purchased item
Black Sand - Beige
"They are too big. I have not worn them. I started to make a return ticket a..."
Lucille S.Verified
Better return policy
Purchased item
Fiato Black
"Sizing is complete off! I ordered a size 8 and you've sent me a size 39 whi..."
Francesca M.Verified
Great service
Purchased item
Free Returns & Exchanges
"Wonderful company, great costumer service.
Boots are very comfortable and s..."
Alla G.Verified
No
Purchased item
Free Returns & Exchanges
"Super cute and fits great!"
Jan M.Verified
❤️
Purchased item
Glissane Brown
"❤️"
Avril B.Verified
Please contact me about an exchange
Purchased item
Free Returns & Exchanges
"The shoes (SIZE 71/2) were too large. I filled out the exchange form howeve..."
Beata G.Verified
No
Purchased item
Bergen Coconut
"Love them! Super soft, true to size, and fit me well. I got a wide feet and..."
Maggie W.Verified
All good
Purchased item
Vail Beige
"Just in time for the snow ! Comfortable/ warm.
Feet are tricky, these work..."
Allison P.Verified
Great customer service - thank you!
Purchased item
Free Returns & Exchanges
"Most comfortable loafer I’ve ever owned!"
Kate A.Verified
fantastico !!!
Purchased item
Delta Silver Grey
"AMAZING experience in both purchase and exchange !!!"
Diann K.Verified
order was shipped incredibly fast
Purchased item
Callidora Black
"these are super cute and they feel like they’re going to be really comforta..."
Z.pervin S.Verified
The package was marked as delivered, but I never received it. Despite explaining the situation in detail and providing all necessary information, customer service only responded with generic messages and offered no solution or support. Unfortunately, this was my first and last purchase from Lonza Shoes.
Purchased item
Esme Brown
"The package was marked as delivered, but I never received it. Despite expla..."
Julie S.Verified
no
Purchased item
Glissane Black
"Love the shoes."
Debbie B.Verified
Yes I received an email saying a new pair was being sent when I expected a credit. I’m looking at a different pair to order.
Purchased item
Glissane Black
"Very cute shoe ….. but too large in the heel and a little heavy in the toe..."
Scott J.Verified
Yes the process was easy and shipping was so fast.
Purchased item
Glissane Brown
"My daughter loved them and get's compliments every time she wears them. Gr..."
Suzy D.Verified
Quick and well communicated from
Order to delivery
Purchased item
Claudia Beige
"Love them! Just wish the soles were rubber instead of hard slippery plastic"
Susan D.Verified
Great fit and súper comfortable😁
Purchased item
Free Returns & Exchanges
"All GREAT!! Thank You"
Izumi Y.Verified
no. i just need return label
Purchased item
Hermosa
"received wrong item, and you haven't sent me return label yet."
Nancy F.Verified
Company keeps you up to date on shipping and delivery.
Purchased item
Fiato Black
"The shoes are cute and cozy and perfect for winter outings with jeans or pa..."
Melinda R.Verified
Fast shipping and returns
Purchased item
Glissane Brown
"Not able to adjust the tension on the shoe and its a bit floppy for secure..."
Elva M.Verified
You all are so nice , you respond right away to my emails, I love that , thank you
Purchased item
Claudia Black Suede
"My shoes are so nice, I love them, they are so comfortable, they come in bi..."
Antonietta B.Verified
The shipping arrived later than suggested, it was supposed to be 3-5 days. If I had been travelling and wanted these booties for the trip I would have missed out.
Purchased item
Vail Beige
"I ordered an 8.5 and received a size 9. The shoes are a bit big but it's no..."
Nathasha F.Verified
No
Purchased item
Astra Beige
"Tout est parfait! Je les adores ❤️"
Susan R.Verified
Great company and easy returns.
Purchased item
Cample Platforms - Black
"Beautiful sandals.. but they were too stiff to walk in. I wish they had a b..."
Ashley Z.Verified
Very good customer service!!! And product seemed very good, just no size that fit for me
Purchased item
Shirley Suede
"The shoe was too big for me. Would be great to offer a size 5!"
Hayley E.Verified
Sent wrong order, no reply to customer email. Had to deal with return myself. No apology or offer for discount due to mistake.
Purchased item
Rhina Brown
"The colour looks a lot different than the one advertised, same with the sty..."
Maria S.Verified
The delivery and overall shopping experience was smooth, easy, and enjoyable.
Purchased item
Glissane Black
"The shoes are absolutely beautiful and extremely comfortable."
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