Despite multiple written confirmations, the desk delivered is not the configuration we ordered. We clearly required a right-hand orientation — instead, we received a left-hand model that cannot be used properly in our space. This mistake has been disrupting our operations since installation:
-The desk’s reduced usability and permanent limitations in our workspace
-The ongoing inconvenience, delays, and time lost
-The fact that by keeping it, we spare the supplier major costs (remaking, shipping